The HfP chat thread – Monday 9th November

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Chris says:

9 Nov9 November 21:45

Website issue:
Maybe just me, but when browsing comments my page, without any prompt, scrolls back to the top of the comments section. It does this fairly frequently and it’s damn annoying.
On safari iphone latest iOS.
- Rob says:
  
  9 Nov9 November 21:51
  
  Noted, thanks Chris
  - Chris says:
    
    9 Nov9 November 22:47
    
    To add Rob, it’s been doing this for the last 3-4 days, was fine before that.
- Alex M says:
  
  9 Nov9 November 23:35
  
  Same issue as Chris, but on android.
- Josh says:
  
  10 Nov10 November 02:15
  
  Same for me on an android phone
- Baji Nahid says:
  
  10 Nov10 November 02:20
  
  Same on google chrome desktop rob!
- Rhys says:
  
  10 Nov10 November 09:27
  
  Looking into it.
- Rhys says:
  
  10 Nov10 November 10:29
  
  Have you tried emptying your cache?
JG says:

10 Nov10 November 00:43

Hi All
I’ve just had a claim turned down by BA because my cancelled flight last week was due to a bird strike damaging the aircraft (resulting in a 5 hour delay = 7 hours in a very cold ARN!). Can I pursue, or it that the end of it (force majeure)?
Thanks
- Rhys says:
  
  10 Nov10 November 08:36
  
  That’s pretty much the definition of our of BA’s control!
Lady London says:

10 Nov10 November 12:47

The airline is obliged to report officially the reason for any delay. There are websites you can check this on – can anyone advise which? I believe expertflyer is one but in that case only for 48hrs after the flight? also I believe people on flyertalk might help look up if asked nicely and given flight number date,route.

I would be a bit suspicious of this excuse by BA being valid. If your waiting aircraft was struck on the ground then yes. but more likely the bird strike affected the incoming flight. If a plane is not available because of an incident or weather affecting an incoming flight whose plane your flight was supposed to use, then this is not an exceptional circumstance affecting your flight and would not exempt the airline from paying compensation. The airline is supposed to be able to manage this by bringing another plane which within Europe is not diffcult ad Ryanair and Easyjet do it all the the time generally making sure no flight departs more than 2 hours late so not triggering compensation even when such incidents occur.

So I’d stake inmoney on the bird strike being on an earlier flight that day, perhaps on the incoming flight perhaps on one earlier, and not on your flight meaning you could be the first person since covid to be able to claim compensation for a late flight that was *not” caused by a reason qualifying as exceptional circs because the circs occurred to an earlier flight not yours.