The HfP chat thread – Wednesday 14th October

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• Sina says:

  14 Oct14 October 11:22

  Booked two one way tickets last night, LHR-HND with 2-4-1, and HND-LHR with half price avios. I then called to link them and get half avion back for the return leg, the agent linked the two booking but said nothing about return of avios! How long does the avios take to appear in my account?

  • Michael C says:

    14 Oct14 October 11:33

    Hi Sina – I had a longggg chat trying to do this last night. First it was a few minutes of not possible etc., me saying I’d done it before, lady off to see supervisor for another 10 minutes. Finally, it was “as an exception, as you’re a good customer, we’ll do it”…. Bookings don’t seem to have been linked (mine are open-jaw), but Avios were indeed returned this morning.

    • BJ says:

      14 Oct14 October 12:16

      I had similar issues about a month ago. Couldn’t decide whether they were just not clued in or were increasingly trying to be a pain about the practice.

    • Sina says:

      14 Oct14 October 20:37

      Thanks Michael, managed to call them again and they said iy will credit after 48 hours, so let’s see?

• sambe says:

  14 Oct14 October 11:28

  Questions about BA status extensions:

  1) I got downgraded to Blue for (October) 2019-2020 and have made Bronze again before October 2020 (but after the status extension announcement). My understanding was that the 1 year extension would apply, giving 2 and a bit years of Bronze. Re-reading the original article, it sounds like maybe that is not the case and I only get the standard 1 year until October 2021. However, early in the article it gives a very similar example: “I gained a new status in my current membership year, so I already have it for next year regardless. Do I get an additional extension? Yes.”. What is the difference between the two cases – the timing of the announcement vs the gaining of the status?

  2) For people who now have two and a bit years status, what is the incentive for them to fly with BA 2020-2021?

• Brighton Belle says:

  14 Oct14 October 11:32

  Last year there was an invitation running to get an Apple inspired UK credit card. I expressed interest and expected an application form to materialise at some point. Did it ever happen? Did anyone get one? It seems to Apple most failed delivery promise. (Samsung lovers may like to comment 🙂

  • Rhys says:

    14 Oct14 October 11:34

    Apple inspired credit card? Do you mean the Apple Goldman Sachs card in the US? If so, it hasn’t been launched in the UK.

• Brighton Belle says:

  14 Oct14 October 11:40

  Yes, It was coming . . . . coming soon . . . etc and just disappeared into marketing spin and noise.

• Andrew (@andrewseftel) says:

  14 Oct14 October 12:14

  Google Play Store has launched its reward scheme in the UK – not too exiting for me but might appeal to some. It’s a 1% rebate for more Play Store credit at the entry level. Opportunities to earn more on promotions, higher redemption values on specific games and multiple status tiers for high spenders.

  https://support.google.com/googleplay/answer/9602517

• Dave says:

  14 Oct14 October 12:25

  Hey guys. I’ve recently triggered and received my 2-4-1 with BA Premium Plus.

  I want to cancel that card now and start my 24 months recycle period (I have Gold Business to keep me going in the meantime) – am I definitely ok to do this and zero risk that I will lose the 2-4-1 voucher?

  • Anna says:

    14 Oct14 October 12:29

    No-one has been confirmed to have lost a voucher yet by doing this. However, someone yesterday said that they cancelled their BAPP and now the 241 has disappeared from their BAEC account, so we could use an update from them!

    • Rob says:

      14 Oct14 October 13:54

      It then reappeared!

      My wife cancelled her BAPP last year. Vouchers remained, and even booking and cancelling a flight has not impacted them.

      • Anna says:

        14 Oct14 October 14:41

        Phew.

  • Rhys says:

    14 Oct14 October 12:30

    If it’s on your Executive Club account then yes, no problem. Although you may want to wait for the last remaining Avios to move over!

  • Super Secret Stuff says:

    14 Oct14 October 13:34

    If you ring to cancel, theirs a fair chance you’ll get offered a retention bonus.

    • Aston100 says:

      14 Oct14 October 17:52

      We only got offered an extra avios per pound. That said, theres still 6 months left on the BAPP.

  • Lady London says:

    14 Oct14 October 18:39

    Does having the Gold Business mean your 24month break wont work?

    • The Streets says:

      14 Oct14 October 21:25

      My guess is you would be entitled to a welcome bonus if you have only had the business card. It says the new Cardmember offer is only available if you have not held a personal American Express Card within the previous 24 months.

• Robert says:

  14 Oct14 October 12:46

  I’ve just made a large purchase on my AmEx to trigger companion voucher, but the transaction says pending. Will it still trigger the voucher?

  • Peter K says:

    14 Oct14 October 13:27

    I’m not sure what you are asking. Is today the last day of your spend year?
    Have you cancelled your card (is that even possible with a pending charge)?

    • Robert says:

      14 Oct14 October 16:57

      Hi Peter thanks for your reply, not sure if anyone else has had a similar experience, my last day is today (14 Oct) and I was short of the 10k spend to trigger the voucher by around 4k so I’ve spent 4k yesterday to trigger it, and the transaction says pending. Really worried I’m not going to get it now.

    • Robert says:

      14 Oct14 October 16:58

      It’s basically a question that if the transactions are classed as ‘pending’ do they still count towards the 10k spend.

      • Polly says:

        14 Oct14 October 22:25

        The avios need to have converted from the charge to count, at least it was when we hit our final spend for the 241. Really need to count the days towards that final spend push. Usually try to have spent by 5-7 days before date, to given the spend a chance to have converted.

        • Nick says:

          14 Oct14 October 23:42

          If necessary spend somewhere with a fast and frequent billing cycle to ensure it goes through quickly. Amazon top-ups (not sales) normally auth and settle on the same day, I think they even have a double daily batch process. Most companies take 1-5 days for the same.

        • Robert says:

          15 Oct15 October 16:29

          Thanks for your advice, the payment is now cleared, it went to the wire! AmEx customer service confirmed that as long as the transaction took place before the year ended, then it gets accredited to the spend for that year. Sure enough my current year has started and it’s saying I need to spend 10k of 10k. Will log in to BA and check the vouchers arrived at the wkend.

• Jody says:

  14 Oct14 October 12:56

  Has everyone had the email about Lounge Club removing No.1 Lounges from their programme? Going to make it even harder for those of us without any status to get into lounges using that card now!

  • Harry T says:

    14 Oct14 October 13:11

    Rob reported on this a while back.

    • Jody says:

      14 Oct14 October 14:11

      I thought it sounded vaguely familiar. In my defence, my memory is currently shocking at the moment!

  • Rhys says:

    14 Oct14 October 13:21

    https://hfp2022.headforpoints.blog/2020/09/18/priority-pass-drops-no1-lounges/

  • Lady London says:

    14 Oct14 October 18:41

    Rob’s article header was about Priority Pass but in text was as both are owned by Collinson, same no-longer-No.1-lounges applies to Lounge Club. So would have been easy to miss.

This article is closed to new posts. Discussion continues in the HfP Forums.