The HfP chat thread – Monday 12th October

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• Marcus says:

  12 Oct12 October 16:27

  Anyone else currently getting constant technical errors when trying to book reward flights? I’m getting all the way to what should be the confirmation screen and instead receiving a generic technical error.

  I guess the system is being hit hard at the moment 🤪

  • Louise K says:

    12 Oct12 October 16:51

    It’s been VERY slow for me today.

  • Harry T says:

    12 Oct12 October 19:15

    It frequently does this to me! I try a different browser.

• s879 says:

  12 Oct12 October 16:30

  What time is the Avios offer ending. I’m a bit pressed for time so really need to know if I need to get it done soon.

  • Michael C says:

    12 Oct12 October 17:45

    Midnight Tues.

    • s879 says:

      12 Oct12 October 18:09

      Thanks

• Tom says:

  12 Oct12 October 16:44

  If i make a booking as part of the Avios sale could i ring next week to add my 2-4-1 voucher to the booking – i have just hit the spend target on my BA card but voucher hasn’t been issued yet! TIA

  • AJA says:

    12 Oct12 October 17:56

    It does not work that way . You can’t book 2 tickets and then retrospectively add a 2-4-1. The only way to apply the 2-4-1 retrospectively is use the 2-4-1 to book the outbound and then call to add the inbound flights afterwards.

• Michael C says:

  12 Oct12 October 17:52

  Trying to add Household member – it says Pending, but no email has arrived to confirm or otherwise. Any idea?

  Also, if that person books now while Pending, will their Avios be added to household account when it’s sorted?

  Cheers.

  • ChrisC says:

    12 Oct12 October 19:26

    It’s important to remember that their avios don’t get added to the HHA. Avios stay within each members individiual accounts.

    As to a booking what matters is when the flight happens and is credited but the avios are still credited to the individual member.

• Nick says:

  12 Oct12 October 17:56

  Hi does anyone have any idea of how often the Hyatt £100 off £300 spend comes around. I am sorely tempted to go for a 3 for 2 nights via Emyr at Hyatt Great Scotland Yard, the deal he offers along with the discount on spend makes it cheap to stay there with the ‘extras’ offered. OH birthday coming up in late Dec, trouble is the dining etc is limited due to CV19, but then that is unlikely to change anytime soon?

  • Rob says:

    12 Oct12 October 18:03

    It’s all up in the air at the moment, very difficult to predict anything frankly.

  • Carol says:

    12 Oct12 October 19:37

    We are here at the moment on this deal. Every member of staff is so incredibly helpful and friendly, and all seem incredibly proud to work here. We had an upgrade 2 categories above the room we booked. I would not hesitate in staying here again

    • Nick says:

      12 Oct12 October 20:30

      Carol did you book with Emyr?

      • Carol says:

        12 Oct12 October 21:26

        I did – it’s a great deal. The $100 credit will get you a drink and main course in the bar

• YC says:

  12 Oct12 October 18:06

  Update from the weekend regarding flight number changing (but times unchanged) – BA has continued to tell me this does not count as a cancellation. Preferred flight has now no avios availability but lots of time on my side so remain in a holding pattern (till an actual change happens or avios reappear). Probably happy to pay the £70 change fee given the flight number change is really a technicality

• Scott says:

  12 Oct12 October 19:21

  Rob – Marriott related question

  Any idea if Marriott has another promotion lined up when the current one ends on the 18th October? Many thanks.

  • Harry T says:

    12 Oct12 October 19:52

    Not Rob but there isn’t any news about one yet. I suspect there will be one.

    • Scott says:

      12 Oct12 October 20:53

      Thanks Harry – I hope so.

• Anna says:

  12 Oct12 October 19:28

  Ryanair seems to have taken a leaf out of BA’s book. They emailed me the other day to say my half term flights to France were cancelled. I filled in the online form for a refund which they said would arrive in 5 – 7 days. Today I’ve had an email saying refunds are taking a really long time and would I like to click on the link below to accept a voucher to be used within the next 12 months! No thanks, Ryanair.

  • Anna says:

    12 Oct12 October 19:30

    And further to this – at the bottom of the email you have to re-apply for your cash refund if you don’t want the voucher!! Has Alex Cruz moved to Ryanair now?!

  • Lady London says:

    12 Oct12 October 19:40

    cheeky b+**+rds.

    Ryanair is supposed to refund your money for a flight they cancelled within 7 days.

    I’d be tempted to write back reminding them of this requirement.

    • Anna says:

      12 Oct12 October 19:50

      I’m happy to wait a bit but I definitely want the money back. If they were a bit more generous with their general change policy instead of blatantly ripping people off AND if the voucher was valid for 2 years instead of 1, I might have considered it (though of course there’s no guarantee Ryanair will still be around in 2 years …)

      • Yorkieflyer says:

        12 Oct12 October 21:38

        The refund once requested actually comes through very quickly, I’ve had several and all within a week

  • Sukes says:

    12 Oct12 October 21:07

    RYA emailed me last week with details of the value and expiry next year of my voucher. That was kind of them given I already got the money back in June via Amex chargeback! + needless to say I never requested a voucher in the first place only a cash refund. Obviously I’ve done nothing about last week’s email but the idea of just possibly getting a double up of voucher and cash from RYA of all companies does make me smile. Amex closed the case months ago.

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