The HfP chat thread – Monday 12th October

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• Peter K says:

  12 Oct12 October 08:02

  Quick question please. Has anyone stayed at the Hotel Indigo Bath and got the £60 off £250 Amex offer to work?

  • MarcB says:

    12 Oct12 October 08:43

    Stopped there this weekend and it hasn’t kicked in yet – suspect because it’s such a new hotel?

    • BJ says:

      12 Oct12 October 09:02

      Any feedback on the hotel you can share please?

      • MarcB says:

        12 Oct12 October 09:21

        Overall our stay was really good, but it’s clearly a brand new hotel & there’s a few teething problems. The room we were assigned was really unusual (and huge), split over two levels (with the bedroom downstairs!) in the centre part of the building – however was really noisy due to a slamming fire door nearby and then sprung a leak from the floorboards the next morning! We were promptly moved to another room at the far end of the building which, whilst smaller, was fantastic and much quieter. The key thing is every room seems to vary wildly (in size, shape & decor – there’s even some ‘garden’ rooms of some kind), so each experience is likely to differ.

        • BJ says:

          12 Oct12 October 12:41

          Thanks,so early impressions from both you and Mr. AC are positive.

  • Mr. AC says:

    12 Oct12 October 09:16

    The hotel was not on the list of participating hotels. I asked Amex chat support, and they explicitly told me it won’t trigger. YMMV.

    • MarcB says:

      12 Oct12 October 09:24

      Same for me – so frustrating…

      • Peter K says:

        12 Oct12 October 10:46

        That’s what I wondered. I know I’ll spend at least £180 on F&B and wondered if it was worth stretching to £250.
        If it does trigger please can you post it on here. Thank you.

• dezbez says:

  12 Oct12 October 08:13

  Appreciate this is already a major news day for us HfPers and this is very minor relative to all that so may get lost.
  But having recently received a Virgin upgrade voucher for spending £500 on my V+ card with Virgin Atlantic in the offer it is currently running, I’ve just had my statement and I have not received the 6x miles for this spend, only the usual 3x (I’ve got the V+ card). Anyone any ideas why?
  Or do I just need to brace myself for a call with them….

  • Lady London says:

    12 Oct12 October 09:45

    I think you have to call but they are quite friendly

• BJ says:

  12 Oct12 October 08:26

  Typewriters and telephones must be burning up at HfP Towers today … thanks for the news and offers 🙂

• Princess says:

  12 Oct12 October 08:33

  HI! Has anybody had luck using a e-voucher (only money) to pay a new avios booking?

  • Anna says:

    12 Oct12 October 09:42

    Yes – back in April I used a voucher from a cancelled BA holidays booking to pay part of the taxes/fees on a new 241 booking. However, a few people have said on here recently that they’ve been told they can only use a cancelled holiday voucher for this, and not one from a cancelled flight. Sounds like nonsense to me but I didn’t actually check the Ts and Cs so can’t say for sure.

    • Princess says:

      12 Oct12 October 11:14

      Hi Anna, thanks to reply. I checked the FAQ and it just say it can be use to pay for BA flights. I think their short statement is misleading, BA should be more transparent. I now checked the T&C and it say that can’t be use for avios booking. I now start to have too many different voucher/airlines credit. Any idea if I can tell BA to take back their voucher and ask insurance to cover for it? I took it because the destination went back into only essential travel advices, but flight still went head, so I think insurance should cover it.

      • Princess says:

        12 Oct12 October 11:15

        sorry for the moaning today!!! I try to stay positive and keep booking trip, but with no much success 🙂 everything get cancelled!!!!!

  • Pierre says:

    12 Oct12 October 13:48

    I asked to do this a few days ago – no luck! Was told that a FTV from a cash booking cannot be used towards paying the fees on a new avios booking.

• David says:

  12 Oct12 October 08:54

  Hi,

  Wanted to get the £100 credit from Small Hotels of the World.
  My booking isn’t quite at the £350 mark though. Is the credit triggered on the final bill at the hotel, or the initial amount on the SLH site?

  • Rob says:

    12 Oct12 October 08:55

    Final bill

• YC says:

  12 Oct12 October 09:00

  With all the love platinum cards are getting – anyone else thinking of resigning up? Seems the annual fee is being paid for with all the offers. Obviously no guarantee more will come

  • BJ says:

    12 Oct12 October 09:04

    No 🙂

  • Andrew says:

    12 Oct12 October 09:11

    And the latest £400 hotel one is only for a small proportion of members, seemingly on a lottery basis. And the £100 of John Lewis etc credit is only 2 months annual fee they are returning to you. So the card still doesn’t represent VFM.

    • Rhys says:

      12 Oct12 October 09:13

      Coupled with double points offers, retention bonuses it doesn’t look so bad.

      • Andrew says:

        12 Oct12 October 09:16

        Double points ended months ago, so no point taking that into account to sign up now. Gold card is offering a higher rate to cash in your points at the moment too, making Platinum less valuable.

        • Rhys says:

          12 Oct12 October 09:18

          For new applicants yes. I’m talking about existing cardholders. Platinum cards had that offer over the summer. Across the span of the year it looks like Plat is working out.

        • Andrew says:

          12 Oct12 October 09:22

          But the original question was about if anyone was considering signing up because of the offers.

        • Rhys says:

          12 Oct12 October 09:24

          Sorry, don’t see the whole chain in the backend!

  • Anna says:

    12 Oct12 October 09:43

    I can get another sign up bonus in March so not really any point in applying before then.

    • Polly says:

      12 Oct12 October 10:27

      Wow, that’s a quick 2 years gone by, by then….

    • PJJ says:

      12 Oct12 October 16:50

      @Anna. What will your strategy be in March ?

  • Harry T says:

    12 Oct12 October 12:39

    Nah, I wouldn’t sign up. I’ll probably cancel soon if they don’t provide me with something like the Marriott Bonvoy offer that came out today.

    • BJ says:

      12 Oct12 October 12:45

      @Harry T, still dipping your toe in now and again to test the temperature of the pool…

      • meta says:

        12 Oct12 October 14:28

        I am keeping my Plat card. Since the annual fee last year, I got nearly £2.5k worth off credits/points either as retention offers or compo. I suspect this is not the end of offers.

      • Harry T says:

        12 Oct12 October 20:11

        @BJ getting warmer? 😊

• MARK C says:

  12 Oct12 October 09:06

  Morning All, I stayed at the conrad in istanbul week before last. On the Thursday Turkey was added to the list, meaning if i wasnt back in the country by 04:00 on the Saturday, i would have to quarantine.

  I checked out of the hotel at 5pm on the Friday evening to make my way, when i received my folio they charged me for all 7 nights which i expected but only credited 6 nights. Had i not used the room, not turned up etc i could understand, surely i shouldn’t lose 1 night (2 on HH current promotion) for this?

  • Pangolin says:

    12 Oct12 October 10:19

    In this situation it’s better just to leave quietly and let yourself be checked out automatically on the final day of the stay.

    • MARK C says:

      12 Oct12 October 11:36

      I agree and would normally do exactly that. Unfortunately i wanted to pay with my curve card, which wouldn’t work with their systems on check in!

      • Genghis says:

        12 Oct12 October 12:25

        If I’ve had a week long stay somewhere with family, I’ll often pay the bill the night before to avoid any hassle in the morning. It would be perfectly normal to have done this, paid with your Curve and then leave the key on the bed and sneak out. You live and learn.

• Mr(s) Entitled says:

  12 Oct12 October 09:24

  Amex Plat Business question:

  When I log in I currently have a banner which reads “Earn 5,000 bonus Membership Rewards points for the first five employees added to your Account.” It says T&C’s apply but they arent linked and I cant find them.

  Does anyone know if this is 5,000 per employee?

  • Rob says:

    12 Oct12 October 09:38

    Oooh is this back? If it’s the same offer they ran last year then, yes, you can get 25,000 points by issuing 5 supplementary cards.

    • Jason says:

      12 Oct12 October 11:13

      are supp cards 3,4 and 5 free?

      • Rob says:

        12 Oct12 October 11:17

        Dunno! I only issued one on my account.

      • xcalx says:

        12 Oct12 October 15:15

        Yes

      • Mr(s) Entitled says:

        12 Oct12 October 17:07

        The banner has gone from my homepage now but from memory it was 1 Plat free and up to 98 Gold free thereafter.

This article is closed to new posts. Discussion continues in the HfP Forums.