The HfP chat thread – Thursday 8th October

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• Aston100 says:

  8 Oct8 October 14:28

  Swiss have cancelled my Xmas flights.
  Agreed to a refund. However they stated several times it may take up to 3 or 4 months to complete.
  I know Harry T recently had a positive experience with a Swiss refund, so should I do nothing, or should I consider contacting Amex for a charge back?

  Thanks

  • Harry T says:

    8 Oct8 October 14:40

    They wouldn’t give me a time frame. However, one of the refunds hit my card within the week. You get an email to confirm your refund just before it posts. I’ve just received an email for the second booking, so I expect I’ll see the refund on my card before the end of the week.

  • E says:

    8 Oct8 October 14:45

    I am still waiting for the Swiss refund for flights they cancelled in July. They are supposed to be processing the refund next week I have now been told.

    • Doreen says:

      8 Oct8 October 15:39

      I asked for a refund on Sept 29th (notified of Nov 18th cancellation – 2 for 1 LHR SIN) Got email yesterday saying refund approved but could take up to 21 working days days to reach card.

    • Lady London says:

      8 Oct8 October 23:41

      I suppose it’s good news that Swiss are finally refunding.
      But technically they are supposed to give you your money back within 7 days of a cancelled flight.
      (I agree it’s a bit unrealistic, 14 or even 30 in covid circ’s might not be unreasonable… .but 4-9 months!!! ??)

  • Lady London says:

    8 Oct8 October 23:40

    I suppose it’s good news that Swiss are finally refunding.
    But technically they are supposed to give you your money back within 7 days of a cancelled flight.
    (I agree it’s a bit unrealistic, 14 or even 30 in covid circ’s might not be unreasonable… .but 4-9 months!!! ??)

• Alekun says:

  8 Oct8 October 14:52

  Guys just wondering what are the best seats to select in business flying as a couple with a small infant under 2.

  The aircraft that we flying on is the 787 – BA 0033/BA0034.

  Any opinions or experience would be appreciated.

  • Rhys says:

    8 Oct8 October 15:02

    What variant are you on? Our seat guides are a good starting point: https://hfp2022.headforpoints.blog/2020/07/23/best-seats-british-airways-boeing-787-8/

• Spk says:

  8 Oct8 October 15:11

  Well, spent at Marriott hotels only. Not nice.

  • Harry T says:

    8 Oct8 October 15:15

    Makes sense from Marriott’s perspective. They want us to spend money at their hotels, not Tesco!

• cinereus says:

  8 Oct8 October 15:30

  Like many I have ANA F flights booking with VS points in March. It’s looking like April is the earliest Japan is going to open up again. Is there any way to avoid paying the £30 cancellation fee so I can rebook later in the year given they probably won’t cancel until nearer the time and I don’t have enough points spare to have two live bookings at once.

• Grant says:

  8 Oct8 October 15:41

  Anyone had success with HL and Curve in the last few days? I know we discussed it earlier in the week but I’ve been out of the loop for a couple of days. Still no joy for me.

  • TGLoyalty says:

    8 Oct8 October 16:18

    Stopped working with Creation cards for me.

  • Crafty says:

    9 Oct9 October 08:23

    Fine last night for me, £1000.

    • Crafty says:

      9 Oct9 October 08:24

      Hilton BC

• Tom says:

  8 Oct8 October 15:42

  I have upgraded from BA Blue to BAPP, does my Blue card still work whilst i wait for the card (says it will be here tomorrow) because ideally i need to use it today and if so will it be at the higher earning rate too? TIA

  • Jonathan says:

    8 Oct8 October 16:04

    Yes card will still work. You earn at higher rate once account is upgraded but I’m not sure it’s instant. Should be fine tomorrow AM but may not be till system updates overnight. Login to your online account & if it shows as BAPP then you’re good to go.

  • Ed says:

    8 Oct8 October 16:27

    Last time I did the upgrade even the transactions that were pending posted with the higher earning rate

• Anna says:

  8 Oct8 October 16:26

  I’ve neglected my Bonvoy account recently as IHG has had such great offers. How do I find out when my status expires and also do points expire?! I have about 400k tied up in bookings for the next 12 months but no guarantee that these will take place. Do points from cancelled bookings get extra life (there was a horror story recently from a reader whose Iberia flight was cancelled and points lost because they ahd expired. I am Bonvoy gold if that makes any difference. I can apply for Amex Platinum sign up bonus next March to revive the gold status if necessary.

  • Anna says:

    8 Oct8 October 17:24

    https://www.luxuryonpoints.com/do-marriott-bonvoy-points-expire

    This article is helpful for anyone else wondering about this!

• James. says:

  8 Oct8 October 17:10

  I thought the passthrough on Bendy was fixed and 8999 was no more. When paying Creation with Bendy using Beardy MCC is 8999 when paying direct its 6012.

  • IG says:

    8 Oct8 October 17:39

    What’s beardy?

    • Charlieface says:

      8 Oct8 October 18:07

      Branson has a beard…
      What’s Bendy that’s the question?

      • TGLoyalty says:

        8 Oct8 October 18:23

        Curve

    • Freddy says:

      8 Oct8 October 18:23

      Oh jeez not this again

  • cinereus says:

    8 Oct8 October 18:25

    Yes it’s been fixed for ages.

  • mark2 says:

    8 Oct8 October 19:01

    Why on earth are you paying Creation with Bendy?

    • James. says:

      9 Oct9 October 12:25

      Was testing out the MCC Curve vs Virgin

  • Rahaney says:

    8 Oct8 October 19:58

    6012 results in a fee and no VA points earned??

    • James. says:

      9 Oct9 October 12:25

      you 100% sure as I have paid Creation with Virgin Direct and never incurred fees on my recently produced statement

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