The HfP chat thread – Wednesday 30th September

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Alan S says:

30 Sep30 September 12:26

Anyone any good at calculating expected Marriott Bonvoy points from a stay?

As a platinum elite member, I’d booked three rooms for 2 nights, total spend on the final folio was £2958. It was a luxury collection hotel in the UK.

I’ve been credited 4,982 points listed as ‘988 Base + 494 Elite + 3,500 Extra’.

Surely it should be a minimum of 35000+ points?

I’ll have to submit a missing stay request and provide the folio/get them to look at it.
- Anna says:
  
  30 Sep30 September 12:37
  
  Do you get points on the 2nd & 3rd rooms – some loyalty programs only give them on one room per stay?
  - TGLoyalty says:
    
    30 Sep30 September 12:43
    
    Marriott gives points for 3 rooms
    
    They’ll fix it as long as you have the folio for the 3 rooms
  - Rob says:
    
    30 Sep30 September 12:46
    
    Marriott lets you earn on 3 rooms – not sure if it needs to be on one folio though. You didnt say how you booked though – would need to be direct to get points.
    
    3,500 looks like some sort of Bonvoy bonus promo. 988 base = $99 = £77 ex VAT so around £81 gross. Looks like they have excluded room spend and just given points on extras.
    
    If the whole lot qualifies (spa, parking etc may not) you’d get £2958 – VAT = £2817 = $3613 so 54,195 inc your status bonus.
    - Alan S says:
      
      30 Sep30 September 12:48
      
      Yeah it was direct as usual, through my bonvoy account/whilst logged in.
      
      I’ll share the folio with them and see what they come up with.
    - Pangolin says:
      
      30 Sep30 September 12:55
      
      3,500 points => 1,000 as Welcome Gift (Plat guest in LC); 2,500 as per stay bonus in current promo
- Harry T says:
  
  30 Sep30 September 14:14
  
  Yeah, they’ve ballsed it up. You can submit a missing stay form after ten business days or ring them sooner.
- Alan S says:
  
  1 Oct1 October 14:16
  
  For anyone reading back on this, they reacted quickly to the missing stay request and me sharing the folio.
  
  It’s now been amended to the best part of 60,000 points rather than 6,000…!
Rob says:

30 Sep30 September 12:52

Amex seems to be cumulative.

No need to rebook – the Marriott promo works on existing bookings. Accor is the only chain which, generally, rejects existing bookings.
Ikaz says:

30 Sep30 September 13:05

I have had the bonus on two cards based on cumulative spend. I am not sure if pre-booked stays count for the bonus points, but you might want to check the price anyway, a lot of my future stays have dropped in price in the last few weeks anyway so I rebooked them.
Mycity says:

30 Sep30 September 13:07

Hi, can’t now find it but someone put up a link for an American Insurance Company offering Covid Insurance for visitors. Can anyone direct me please.? Thanks
Fred S says:

30 Sep30 September 13:12

Is this BREAKING NEWS? BA Book with Confidence booking period extended to 13/10?
https://www.britishairways.com/en-gb/information/incident/coronavirus/latest-information#make
- Andrew says:
  
  30 Sep30 September 13:45
  
  Extended by 2 weeks – really pushing the boat out here aren’t they!
  - ChrisC says:
    
    30 Sep30 September 13:55
    
    Better than a smack in the face with the Cruz hi viz!
    
    Perhaps waiting for tomorrows announcement on who stays on the naughty list, who moves onto it and if anyone gets moved to the good list
YC says:

30 Sep30 September 13:59

Amex Mr Porter offer expiring today. If I spend online today, will it trigger?
- Charlieface says:
  
  30 Sep30 September 14:25
  
  Should do
Harry T says:

30 Sep30 September 14:21

Promotion ends on October 18th, so you’re not earning promotional bonus points.
Andrew says:

30 Sep30 September 14:42

And of course you’re still free to cancel at any time despite being given the points.