The HfP chat thread – Friday 4th September

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• Jtz says:

  4 Sep4 September 16:43

  Does anyone know how to contact curve about a refund, used curve cash from a previous refund on a transaction which got declined but showed up on curve and money taken, the retailer is saying contact curve.

  Also is there anyway of withdrawing curve cash through atm without fees.

  Thanks

  • mark2 says:

    4 Sep4 September 17:18

    I have a similar problem where I paid Virgin card using IHG via Curve. It appears on IHG twice on consecutive days taking me over my limit. Curve say the first one was declined but Creation say nay.

  • Carol says:

    4 Sep4 September 17:39

    On the app you need to click on the ‘account’ button at the bottom then you scroll down to the bottom of the page and click ‘report a problem.’ I have found them to be quite efficient at answering any queries

    • Jtz says:

      5 Sep5 September 10:05

      Thanks!

• BrightonReader says:

  4 Sep4 September 16:54

  Query about BA Holidays booking please

  I can book INV-SFO-LHR trip (actual sequence INV-LHR-JFK-SFO-JFK-LHR with some flights on AA) with a one night hotel (though the total trip is 5/6 nights I just want a throw away hotel to be able to just pay a deposit now) on line but want to use a e voucher hence the need to phone.

  Will a BA phone rep be able to book this for me without it raising any questions on either the routing or the need for only 1 nights hotel?

  • AJA says:

    4 Sep4 September 18:00

    I think its possible – there’s no reason why they would expect you to book more than 1 night. You could be using reward points directly with the hotels and be short of the required points to do all the nights hence needing one night elsewhere. Phone BA Holidays and ask. They can only say no (I doubt they will).

• Don says:

  4 Sep4 September 17:39

  Any issues logging into Barclaycard? Mine is just spinning once I am logged in and not showing any info.

  • AJA says:

    4 Sep4 September 18:03

    I just logged in – took a few seconds to do so but I can see everything as normal.

  • Peter K says:

    4 Sep4 September 18:53

    Completely normal for me just now.

• mark2 says:

  4 Sep4 September 17:54

  Has anyone got any hints for connecting Amex Gold to Nectar please?

  • FFoxSake says:

    4 Sep4 September 18:06

    Had this before – turned out the Nectar was still linked to a previous closed Gold card and wouldn’t switch without manual intervention. Only took a couple of minutes but had to phone them.

    • mark2 says:

      4 Sep4 September 18:09

      Thanks.
      I only want to use up 58 remaining points before closing so won’t nother.

      • AndyGWP says:

        4 Sep4 September 22:58

        Radisson? (I think) might help you clear some of those

• HM says:

  4 Sep4 September 19:08

  Does anyone know if HSBC UK have any offers for switching to Premier at the moment? £175 CASS offer is suspended due to COVID (?!) and I can’t find any references to a UK referral programme. Cheers, HM.

• A270 says:

  4 Sep4 September 19:32

  Has anyone else been having issues using Curve to pay Amex. Doing small amount per day like £150/200, it asked to be authenticated and gets okayed from Curve’s side but on Amex website it says there was a problem.

  • Genghis says:

    4 Sep4 September 20:35

    What’s backing your Curve?

  • The Urbanite says:

    5 Sep5 September 00:47

    No issues here.

• A270 says:

  4 Sep4 September 20:45

  HSBC Premier

• IndiaCharlie says:

  4 Sep4 September 21:54

  72hr flash sale aireuropa code FLASH20. Eg. Lon-MDE for £1100 J

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