The HfP chat thread – Friday 4th September

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Peggers says:

4 Sep4 September 10:43

I used the LNER 1st lounge at KGX on Wednesday. Last time there were 100+ people crammed in, on this occasion I took a coffee from the concourse up and I was one of three people there. No refreshments on offer, but clean and comfortable. It’s a basic lounge with WiFi, powerpoints and clean toilets. I think the sign on the external concourse door stating there were no refreshments available is putting people off. More fool them…….
- Rob says:
  
  4 Sep4 September 13:08
  
  Good to hear it’s open.
marcw says:

4 Sep4 September 11:08

Virgin Atlantic cutting more jobs here and there. https://news.sky.com/story/coronavirus-virgin-atlantic-to-cut-another-1000-jobs-after-1-2bn-rescue-12062928
- marcw says:
  
  4 Sep4 September 11:09
  
  and closing LGW base.
  - TGLoyalty says:
    
    4 Sep4 September 12:34
    
    Thought they already announced that?
    
    Ofcourse it’s only closed until (hopefully) things pick up again and they need more London slots.
Ben says:

4 Sep4 September 11:21

Hopefully a straight forward question… to cancel an Avios booking on BA.com, is the charge still “£35 or the lower of taxes and charges”, or just a flat £35? Also a few conflicting articles as to whether it can be done online (BA website implies it can) or over the phone… would be great to hear what people who have cancelled recently have been charged. Thanks!
- Rob says:
  
  4 Sep4 September 13:06
  
  I cancelled one last week and was only charged the £17.50 I had paid.
  - Nigel says:
    
    4 Sep4 September 13:16
    
    Did you cancel online or did you need to call? I need to cancel a 241 avios booking and don’t want to accidentally end up with a voucher…
    - AJA says:
      
      4 Sep4 September 15:03
      
      In that case I’d call rather than try doing it online just to be sure.
  - Ben says:
    
    4 Sep4 September 14:05
    
    Thanks Rob!
- Val says:
  
  4 Sep4 September 15:29
  
  I cancelled a flight recently – I phoned – got Avios returned immediately and had to forfeit £1.00 taxes I paid! 😀
George K says:

4 Sep4 September 13:08

I’ve got the now-closed-to-new-applicants Lloyds Avios MC card, and I read that Lloyds sometimes has its own offers loaded to the card. I’ve never seen this – have I been missing out this whole time? Is there a separate site?
- mark2 says:
  
  4 Sep4 September 13:42
  
  They appear on your online account. Click on ‘Your Accounts’ and then ‘Everyday Offers’.
  They have been thin on the ground lately.
  - George K says:
    
    4 Sep4 September 13:54
    
    Funny – that’s not there for me. Under Your Accounts it just shows the credit card and nothing else… I may give them a call
    - TGLoyalty says:
      
      4 Sep4 September 14:14
      
      Do you have a current account?
- Genghis says:
  
  4 Sep4 September 13:53
  
  You need a current account to see the offers.
  - George K says:
    
    4 Sep4 September 13:55
    
    Ah – there’s the answer…
    
    Thank you!
Rob says:

4 Sep4 September 14:22

Won’t clear until November so it potentially wouldn’t pay out anyway.
- DK says:
  
  4 Sep4 September 15:50
  
  We stay for 7 days so I assume if billed on Oct 25th it should clear in time
Harry T says:

4 Sep4 September 14:43

You could ask them to bill you before the stay, although that might make things interesting if you have to cancel.
- DK says:
  
  4 Sep4 September 16:37
  
  Will ask at check in on Oct 25th and hope for the best
Martha says:

4 Sep4 September 14:43

In the classical American game, is it better to throw a red curve ball or direct is fine?
- Genghis says:
  
  4 Sep4 September 14:51
  
  This is perhaps a bit too cryptic!
  - Genghis says:
    
    4 Sep4 September 14:52
    
    Direct on a credit card to the yanks isn’t going to work, if that’s your Q.
    - Martha says:
      
      4 Sep4 September 14:55
      
      Thank you.
      - Lady London says:
        
        4 Sep4 September 19:49
        
        Crown card will direct though? i was surprised but think someone said recently.
      - rams1981 says:
        
        4 Sep4 September 21:30
        
        Crown card?!?
      - The Urbanite says:
        
        5 Sep5 September 00:51
        
        Good hustle if that is what I think it is!
  - Andy says:
    
    4 Sep4 September 15:41
    
    I did wonder for a second if HFP was being used by spies to deliver covert messages.
    - Pangolin says:
      
      4 Sep4 September 18:42
      
      The owl of Minerva flies at dusk
    - Lady London says:
      
      4 Sep4 September 19:51
      
      It is. No more tuning in to the BBC at 9pm on a wheezy old radio to find out the drops, just scrutinise HfP posts instead 🙂
Charlieface says:

4 Sep4 September 15:56

Just got this back from T@B re a Hertz c/b claim:

Regrettably we have been informed that this retailer has moved network agency, due to this we are unable to submit your claim for review.

Unfortunately, this does mean that your claim must be considered declined.

Arghhhh. It was an Aus booking which never tracks, but always goes through after a claim. I assume there’s not much I can do.
- Aston100 says:
  
  4 Sep4 September 16:18
  
  I’ve had several purchases fail to track and /or pay in recent times.
  Not sure why that site is becoming unreliable.
  - Peter K says:
    
    4 Sep4 September 17:40
    
    I’ve actually given up on them and gone to Q now. I had a clear cut purchase via them, including using a code from T$B that it autofilled on the webpage of the site clicked through to…but it failed to track and a claim was rejected.
    That was the last of several failures that made me swap allegiance.
  - Lady London says:
    
    4 Sep4 September 19:52
    
    usee to be pretty reliable. sad if it’s changed.
    - Lady London says:
      
      4 Sep4 September 19:56
      
      My comment is about Hertz. I made the same decision about that platform about 2 years ago. They simply couldnt be bothered when deals fully fulfilled were being welshed on by the merchant – wouldnt even lift a finger.