The HfP chat thread – Wednesday 26th August

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• Fola says:

  26 Aug26 August 21:02

  Has anyone gotten a refund from Lastminute? I booked a refundable hotel reservation which has been cancelled since March. Lastminute confirmed the cancellation email and they requested if I want the refund as a voucher or cash, I chose cash. However, they have refused to pay since March. I have used Curve to raise a Chargeback ( I pay the reservation via Curve) but I don’t think they are taking Curve seriously, they have rejected the Chargeback claim.

  • Vit says:

    26 Aug26 August 21:12

    I booked (April 2020) QR flights using LM giftcards. Flight cancelled late March, QR confirmed refund proceed in late April. Nothing from them except generic email asking to wait. Email them to let them know that I would take s75 route mid June. Got the giftcards back with extension for 12 months in early July. Absolute nightmare!

    • Lady London says:

      26 Aug26 August 22:40

      Erm…do you think it might turn out use of s75 could have got you the better outcome?

      • Amit says:

        27 Aug27 August 09:47

        Hello, I also have a similar situation.
        Air India flight booked via lastminute.com which was cancelled in April.
        I opted for a cash refund over vouchers.
        I have raised a case with my Marks & Spenser credit card and not had anything back from them yet :S

        • Lady London says:

          27 Aug27 August 15:16

          defo use section 75 claim on your credit card for anything involving Lastminute. Sorry to say, but there are so many reports just on here, that no one’s receiving any cash refunds. They’ve already been bust once.

          For sure there will be a thread over on Flyertalk with recent experiences of others – as there is for Travelup for which similar diffuculties were beibg reported.

      • Vit says:

        27 Aug27 August 15:27

        I am not sure to be honest with you. s75 still open at the moment but I’ve never not heard from AMEX since then. I am planning to use these voucher to book new flights soon anyway.

• Vit says:

  26 Aug26 August 21:04

  Question on IB Plus please (no I am not planning to use my avios to purchase the 50% off promotion). I have now set up my IB Plus for almost 3 months and want to make sure that in the future if I have to transfer avios across from BAEC to IB Plus or vice versa, I would be able to do that with no problem.

  So in order to achieve that and as I understand, I have:

  1. Set up my IB Plus for at least 3 months before starting any activities — this is more or less done now.
  2. My IB Plus has to have at least one avios in or out activity before I can do any transfer / combine avios activity — to do this, I plan to transfer 1000MR point (as I think that is the minimum) to IB Plus within the first 3 months.
  3. Am I correct to think, once 1 and 2 is done, I have to transfer another batch of 1000MR to IB Plus before able to pull through all my avios back in to BAEC and vice versa?

  Sorry I am quite new with the IB Plus. I just want to make sure that my IB Plus account is ready for transfer in / out once needed.

  Cheers,
  Vit

  • Rob says:

    26 Aug26 August 22:16

    You only need to do 1 transfer of 1,000 points. It doesn’t need to be in the first 3 months, but you cannot transfer in from BA until a) you have done the transfer and b) the account is 90 days old.

    • Vit says:

      27 Aug27 August 15:28

      Thanks Rob. So basically, just leave 1000 points in IB plus will do the trick! Can I pull this 1000 back from IB plus to BAEC later after 3 months if absolute needed?

      • xcalx says:

        27 Aug27 August 15:52

        Yes

      • Rob says:

        27 Aug27 August 17:19

        You can pull it back the same day if you want – once your account is 90 days old.

      • Vit says:

        27 Aug27 August 20:15

        Oh wow! Thanks very much guys. That’s clear! 😊

• Martin says:

  27 Aug27 August 08:41

  Can the Hilton 3rd Night Free promotion be stacked with double nights and double points?

  • Rob says:

    27 Aug27 August 10:53

    Yes

• Chris Heyes says:

  27 Aug27 August 16:25

  Gr Gr Rung BA this morning on 0844 493 0747 recorded message said ring 0800 727 800 finally got through after 40min
  only to be told that as it’s a Avios booking and using a 241
  i would need to be transferred after 10 min cut off Gr
  rung 0800 number again only for same to happen 0800 number sorry we will transfer you to correct dept then 5 min later cut off
  maybe they don’t want me to book with them

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