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How to avoid the Heathrow Hotel Hoppa fee by travelling on local buses for free

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This article shows you how to reach the hotels around Heathrow Airport for free using the local bus network, rather than paying for the Hotel Hoppa shuttle bus.

As I have mentioned a few times on Head for Points, my preferred ‘near Heathrow’ hotel – if you don’t want to pay a premium for the hotels attached to the terminals – is the Hilton Garden Inn at Hatton Cross (Hilton Garden Inn Hatton Cross reviewed here, but it has just unveiled a major refurbishment).  My main selling point in recommending this hotel is that it sits next to Hatton Cross tube station so you can avoid the Heathrow Hoppa shuttle buses used by other off-airport hotels.

(You also have the brand new, but rather odd, Atrium Hotel at Hatton Cross which we reviewed here.  Go for the Hilton if you can.)

Most people hate the Hotel Hoppa buses.  Unlike virtually all other major airports, at Heathrow hotel shuttle buses are banned.  Instead, Rotala, which bought the business from National Express a couple of years ago, has a monopoly contract to operate the ‘Hotel Hoppa’ shuttle service to 34 different hotels around the airport.

To be honest, I have always been happy with the idea of not letting the Heathrow Airport hotels run their own shuttle buses.  We all know from experience at other airports how chaotic arrival terminals can be with hotel and car hire shuttle buses all jostling for space.

However, like any monopoly, Rotala has not been shy in exploiting it.  It currently costs a ludicrous £6 per person one-way or £11 return if you pay cash to the driver.  There is a 50p saving if you book in advance or use a kiosk at the airport.  Children under 15 travel for free.

To add insult to financial injury, most Hoppa routes involve a circuitous drive around the area.  Most will visit 3-4 other properties before depositing you at yours.  If you are lucky and are the first to be dropped off, all that means is that you will face a longer trip in the morning!  The Hotel Hoppa website is here.

How can you avoid the £11 return Hotel Hoppa fee?

There are ways of avoiding this fee, which adds up to £22 to your overnight costs for a couple.

Plan A, the obvious answer, is to stay at a hotel in the airport.

That means the Sofitel in Terminal 5, the Crowne Plaza in Terminal 4 (Crowne Plaza Terminal 4 review here), the Holiday Inn Express in Terminal 4 (Holiday Inn Express Terminal 4 review here), the Premier Inn at Terminal 4, the Hilton in Terminal 4 (Hilton Terminal 4 review here), the Hilton Garden Inn in Terminal 2/3 (Hilton Garden Inn T2/3 review here) or the Hilton Garden Inn at Hatton Cross (Hilton Garden Inn Hatton Cross review here).

Plan B is NOT “take a taxi”.

Whilst technically there is a way they can arrange to ‘push in’ to the queue on their return, you can imagine the response you will get when you ask a driver to give up a £75+ trip to Central London in return for a quick run to your hotel.  Heathrow is outside of the zone whereby black cabs cannot refuse a fare.

Instead, Plan B is to take a free standard London bus.

Within the airport perimeter, which includes all of the hotels on Bath Road, public transport is free.  Not a lot of people know this.  If you make your way to the Heathrow bus station you can hop on a standard red bus which will drop you near your hotel – albeit not outside the front door, which the Hoppa would do.

This map (PDF) is a schematic of the free bus routes around the airport.  It was updated in May 2018 and is the latest version available.

All of the major Heathrow hotels are featured on that map.  One exception is the DoubleTree by Hilton Heathrow T1 ,2, 3 which is quite a long way outside the airport –  you will need to pay for a £1.50 bus ticket if you are heading here as it is outside the free travel zone.  Remember that cash is not accepted on the London bus network so you would need an Oyster card or contactless credit or debit card.

PS.  If you are looking to drive to Heathrow and then take a bus to the airport, it is worth noting that the Hilton Terminal 5 – which is not at Terminal 5 – has an NCP car park attached to it.  Anyone using this car park is given free Hotel Hoppa tickets to the airport.  We wrote about the Hilton Terminal 5’s NCP car park here.


Hotel offers update – December 2021:

Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Want to buy hotel points? There is currently a special offer running with IHG Rewards (80% bonus to 4th January 2022) and World of Hyatt (30% discount, equivalent to a 43% bonus, to 30th December 2021).

Comments (41)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Nilo says:

    Very good advice! I found out about it when I parked my car at the Novotel at Bath road and when I hopped on the red bus and tried to pay a fair the driver told me I didn’t have to..

  • Felix Flyer says:

    Also worth mentioning that buses along Bath Road are far more frequent than the half hourly Hoppa. I have never had to wait more than 10 minutes (usually less than 5) for a bus. Even at 4am!

  • Geoff says:

    My go to cheap and cheerful hotel at Heathrow is The Premier Inn at T4. Actually, it is not ‘at’ T4 but connected by a longish covered walkway. But, the 482 and 490 London buses from T5 stop right outside the door.

    So don’t get off at T4, stay on one more stop to Starlight Way and the other way get the bus at Sheffield Way. It would also work for the T4 Hilton although if it was wet you might want to take the walkway to T4.

    • William Kerr says:

      thanks Geoff thats useful – I am a fan of Days Inn for m’way travelling…

  • Gormlesstraveller says:

    Hilton T5 is a beautiful hotel but not as close as the diagram suggests. You need to take two different buses (not free), followed by a 10 minute walk. What’s annoying is that it could be a 5 minute walk if they allowed people to walk through the gate at the back of the hotel, instead you have to walk round to the front.

  • tony says:

    This is such a valuable tip. The Hoppa is such an outright scam, I think we all owe it to society to share this article at least once on social media.

    I remember many years back (probably 2004) waiting at T1 for over an hour for a Hoppa on Boxing Day. National Express were quick to blame the airlines. I was quick to rattle off a letter relaying this dire excuse to my MP and the Chairman of NEX, pointing out that whilst highway robbery played a role in Britain’s rich folklore, it was hardly the impression we wanted to project to overseas visitors in 2004.

    Upshot was a question in The House and a humble apology from some bloke with a gong. Clearly it’s made f-all difference but at least we have the option of the free bus now. Will also add that i’ve never found them to be that busy although logistically if you have a couple of big suitcases each, it might start getting awkward.

  • Colin says:

    “ Heathrow is outside of the zone whereby black cabs cannot refuse a fare.”

    Does this mean they can refuse a fare?

    • Rob says:

      Yes.

      However, there is a voluntary system whereby a cabbie who queues for hours and then gets a £5 fare to the Renaissance is allowed to push back into the front of the queue.

  • the_real_a says:

    Its also worth pointing out that google maps is fully loaded with routes. You click on the bus stop icon outside your hotel or at the terminal and it comes up with the route number and timetable. Very useful in unfamiliar locations and of course GPS to lead you to the correct stop – and correct side of the road.

  • Martin says:

    The garden Inn is also offering a hot cooked breakfast. The only place i found one.
    Personally I didnt notice much different in the rooms apart from a chaise long.
    Although never had a problem here with the rooms.

This article is closed to new posts. Discussion continues in the HfP Forums.