The new HFP chat thread – Tuesday 2nd June

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• Gary Colclough says:

  2 Jun2 June 20:56

  Question re BAPP companion vouchers

  my card renewal date is late Jan which is not always convenient to make the vouchers fit our travel plans

  Is there a way that this can be changed?

  Also If I make the required spend early in the year can I cancel card and then apply for a new one to start again, I know I won;t get the sign up bonus

  Thanks

  • BJ says:

    2 Jun2 June 21:05

    Only way to change that date is to cancel the card and apply again at a time that suits you. You can downgrade to a free blue card after getting the voucher but that will not change the date. Nothing to stop you cancelling BAPP after getting the voucher but you will need to have (or have access to) another amex card to book using the voucher.

    • Gary Colclough says:

      2 Jun2 June 21:13

      Thanks, the new card would be back before I need to use them

      • BJ says:

        2 Jun2 June 21:22

        That’s risky, they could decline your application. An easier solution is to apply for the free everyday card or ARCC now, or get a supp on partner or close family card, or use partbers card to make the booking if they have an amex.

• bill says:

  2 Jun2 June 21:00

  i have a amex platinum charge card. the one that costs £575 per annum. i contacted amex in november 2019 and changed my email address. they informed me it would also be passed on to priority pass. well, here we are in june 2020 and priority pass website shows my old email address. amex tell me they’ve sent the updated data feed to priority pass. priority pass say they have received nothing from amex and won’t update the email address since “it’s provided by the bank”. i opened a ticket with amex repeatedly which they repeatedly close once they have sent the update to priority pass – even though i have no way of knowing its actually been sent and no way of forcing priority pass to act upon said information. how can i get this fixed ?

  • BJ says:

    2 Jun2 June 21:16

    Reporting both the platinum card and prioritity pass cards as lost might get it fixed indirectly.

  • Matty says:

    2 Jun2 June 21:29

    I have a similar issue with Radisson. They merged two accounts that I had with them, keeping one of the account numbers. Unfortunately, Amex have the other account number. This is the one Amex Plat has given me status on. It doesn’t exist anymore.

    Radisson say Amex must update my new details on their system. Amex say they can’t. They did send a note to Radisson once but nothing came of it.

  • Lady London says:

    3 Jun3 June 11:19

    call again, make sure you are talking to brighton not philippines in and get transferred to brughton if not.

    Tell Amex Pp are being obdurate and ask Amex to email you a copy of whatever they sent Amex, to tell Amex again with a cc to you thus time, otherwise have them email you to confirm theyve sent the change to Pp mentioning old and new email addresses.

    is this stopping you using PP or making it less convenient? Its hard to justify the Amex Plat benefits as being worth £575 now so I’d suggest you ask thrm about refunding 1/3rd of your monthly fee for all the months this goes on. They should give you something.

• Matthew says:

  2 Jun2 June 21:37

  Sorry if already mentioned – EZY have just adjsuted their schedules and frequencies for summer 2020. Lots of flights pulled so expect cancellation emails soon. One thing I have noticed which may be lucrative for some, they are letting those with cancelled flights change to any other flight in the network for any available date for no fare difference. So if you’d booked a £40rtn to AMS and it gets cancelled, you can then switch to Greece or Geneva in school hols for example with no fare difference. That’s pretty tempting. Shame July 2021 dates not out until Aug 3rd though….

  • Harry T says:

    2 Jun2 June 22:58

    Yes, used this to grab Easter flights to Prague for no additional cost.

  • Aston100 says:

    2 Jun2 June 23:43

    Not applicable to their longest routes such as Turkey, Morocco etc

• TonyG says:

  2 Jun2 June 22:57

  Advice please. I booked easyjet for the summer for my family. The same flights are now priced at £400 cheaper. What can I do?

  • marcw says:

    2 Jun2 June 23:26

    Hope the flight gets cancelled.

    A few years ago, easyJet had a “plan” that allowed you to get the difference in the form of a voucher, in case the price of your flight goes down. I believe it is still the case, but only for easyjet plus customers.

  • Anna says:

    3 Jun3 June 00:21

    A lot of people are going to be in a similar position. Who could have foreseen when we all booked our eye-wateringly expensive school summer holiday jaunts that airlines and travel companies would be desperately slashing rates at this point? It did cross my mind that I could cancel my BA flights and re-book with a LCC but if we do end up travelling this summer the smaller City Flyer aircraft seem a safer option in terms of passenger capacity.

    • Anna says:

      3 Jun3 June 00:26

      MAN – AGP at the end of July is still £344 pp with BA!

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