The new HFP chat thread – Friday 15th May

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• Anna says:

  15 May15 May 13:03

  Me again. I need to book 2 rooms for 3 nights at the Intercontinental Vienna in December but the IHG booking page doesn’t seem to allow this in one go like Hilton does – am I missing something? Also, does Spire/Ambassador status get recognised on award stays?

  • Freddy says:

    15 May15 May 14:22

    Is the Corona horror show finishing for Christmas time?

    • Anna says:

      15 May15 May 15:27

      If it isn’t, points bookings and avios flights can all be cancelled. Now try posting something helpful.

      • meta says:

        15 May15 May 15:37

        There should be an option to select number of rooms just under number of adults.

        • Anna says:

          15 May15 May 21:12

          When I choose 2 adults, 1 child, 2 rooms it keeps defaulting to 1 room for 3 people, and there are no reward nights for this combination!

        • Anna says:

          15 May15 May 21:15

          It appears to you to select at least 4 people for the system to show the options for booking 2 rooms at once, otherwise it will only show rooms which will accommodate 3 guests!

    • Rob says:

      15 May15 May 16:00

      Germany is already open to UK arrivals with no quarantine as of today, and presumably Austria too.

  • Benj says:

    15 May15 May 15:43

    Should be an option on the search section – select number of adults/children/rooms. I’ve always had Spire/Ambassador benefits on reward stays. I actually used my AMB voucher at the IC Vienna one year and got a nice suite upgrade. There’s a big ice skating rink next door in December too (and it has a bar in the middle if skating isn’t your thing!).

    • Anna says:

      15 May15 May 20:45

      Thanks – I noticed the ice skating rink when I was there last December, Austrian teenagers appear to be extremely accomplished at texting while skating!!

• Baji Nahid says:

  15 May15 May 13:42

  I dont know where my nectar points post went, but I had written about virgin atlantic terminating their partnership with nectar as you used to earn 2 points per £1 spent with VS.

  • TGLoyalty says:

    15 May15 May 16:20

    This must have been years ago and I missed out as I was holding onto a massive Nectar balance at the time.

    • Baji Nahid says:

      15 May15 May 20:13

      they only cancelled them at the start of april, they were being collected for many years¬

• KD says:

  15 May15 May 13:47

  Has anybody done a cash withdrawal on curve linked to IHG premium recently ? It’s usually fine but I haven’t done it since the changes and didn’t want any nasty surprises with cash advance fees?

  • Matt says:

    15 May15 May 15:29

    Fine on Monday, but I don’t think there was any suggestion that cash withdrawals were changing…it’s the cash-like goodies which are attracting the “fronted” treatment.
    Related: have many of you upgraded to metal in the last week or two? It’s annoying having to pay, but metal should pay for itself with sipp and ISA so I think they are getting a new metal customer in me.

    • Michael says:

      15 May15 May 15:43

      Yes, 15 days and counting to receive Metal card.

    • Sundar says:

      15 May15 May 18:03

      Which SIPP/ISA allows ? HL, II, Anything else ?

      • Axel says:

        15 May15 May 18:15

        The peer to peer lenders

  • PJJ says:

    15 May15 May 15:29

    Done one last Saturday and also this morning.
    Doesn’t appear any fee’s

  • The Urbanite says:

    15 May15 May 20:31

    I’ve had Metal for months now, pretty happy with it! As nice as the card is that side of it doesn’t bother me, if I lose it I’ll happy have a plastic replacement but stick with the Metal plan!

• marcw says:

  15 May15 May 14:49

  Virgin Atlantic would not restart flights until August at earliest if UK has policy of 14 day quarantine for travellers.

  https://twitter.com/DeItaOne/status/1261289106891575300?s=20

  • marcw says:

    15 May15 May 14:54

    Question: will they ever restart operations?

    • J says:

      15 May15 May 15:18

      Bore off.

      • Andrew MS says:

        15 May15 May 16:07

        +1 . This guy is really hoping the worst for VS.

        • marcw says:

          15 May15 May 16:16

          No. I don’t want VS to go under. I don’t want taxpayers money to pump cash into the company.

          That aside, VS has a big problem – they need a massive transformation in order to adjust and succeed in the next 2-4 years… otherwise they will just remain in the ICU (as I call these zombie airlines).

        • Rob says:

          15 May15 May 17:18

          But, as we ascertained Marc, you are not a UK taxpayer. Your taxes have just pumped your share of €10bn into Air France KLM, a large part of which is a gift and not repayable.

        • marcw says:

          15 May15 May 17:40

          Don’t tell me about it Rob. I’m furious. The good thing is, however, because I’m a foreigner, 30% of my salary is tax free 🙂

        • TGLoyalty says:

          15 May15 May 18:15

          I really don’t see the issue with a taxpayer backed loan. There is no handout here.

• davvero says:

  15 May15 May 15:55

  There’s always Ireland

• J says:

  15 May15 May 16:15

  A two week quarantine for visitors from very high countries which don’t have the virus under control i.e. USA and Russia makes sense. But a blanket two week quarantine is a stupid idea. As a policy 2 months ago it would have probably helped – now its just a waste of time and policy for the sake of it.

  • Axel says:

    15 May15 May 16:21

    If you follow every pandemic we have had since the Plague of Justinian in 540AD the second wave has been far worse than the first. We should protect ourselves against a recurrence in the Autumn

  • TGLoyalty says:

    15 May15 May 16:28

    Agree if somewhere has considerable outbreaks then it makes sense.

    Surprised the latest survey news suggesting that c25-30% or 19m have or have had novel coronavirus in Britain. Doesn’t fit the media narrative?

    • TGLoyalty says:

      15 May15 May 17:20

      A totally random survey of 5000 people would give you a very good representation of the UK.

      I’m sceptical but I’d rather see things like that discussed rather than hyperbole asking if teachers getting the same PPE as nurses and doctors

    • TGLoyalty says:

      15 May15 May 19:06

      70m people, 99% confidence and just under 2% margin of error with 5k people surveyed. 1% margin of error if you ask 17k people.

      ONS is asking 25000 households to take part across the next 12 months so will be a statistically representative.

  • Lady London says:

    15 May15 May 17:22

    +1

• Harry T says:

  15 May15 May 16:27

  Does anyone have a recent data point on how long Membership Rewards are taking to transfer to British Airways Executive Club?

• Chris says:

  15 May15 May 17:41

  Creation/IHG Question

  I have had a substantial 5k refund to my card from Qantas. Creation have asked me to email details of my bank statement showing payments. To get a my money refunded. When I asked for a secure file transfer I had a reply that they dont have it (and laughably that email was secure.) When I asked for that in writing was quoted 3 weeks to get it.

  Does anyone know if creation have a secure file share or public key?

  • mark2 says:

    15 May15 May 18:29

    If you are getting the refund to a Creation card then surely you must have made the purchase from that card, so your bank statement is irrelevant?

    • Chris says:

      15 May15 May 18:47

      Qantas have paid out the refund to my booking credit card. Next step is to get a refund from Creation -> bank account. They are spuriously saying its a money laundering risk protection; weird circumstances for it airline ticket booked in 2019 get refunded but … No issue with sending the details they are after; but bank account name and a transaction list seems an easy way to fraud for someone that intercepts the unprotected email they are requesting; so wondering if anyone has shared confidential data with them another way…

      • Brasov says:

        15 May15 May 21:15

        Do you have a pillar box near you?

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