The new HFP chat thread – Friday 1st May

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• neil cullen says:

  1 May1 May 09:11

  Morning all, sorry I cant find the number I know its been on here, I have a First Class Booking I need to cancel can someone help with the exclusive First number please?

  Thanks

  • neil cullen says:

    1 May1 May 09:19

    Found it thanks, on the call now got through in 2 mins.

    • Anna says:

      1 May1 May 09:52

      You First have been fantastic through all this, they have definitely retained my loyalty to BA!

      • Neil Cullen says:

        1 May1 May 10:21

        All cancelled in 5 mins, Avis back. And 241 voucher back in my account, told 7-14 days for the cash refund brilliantly handled. Agree Anna retained my loyalty and will try to book First every time. .

        • Vinz says:

          1 May1 May 11:17

          Not sure I should give them a try even if I have to cancel an economy flight…

        • AJA says:

          1 May1 May 13:44

          @ Neil that’s good to hear. I am waiting for my trip in First in July to be cancelled. Will definitely be using that service.

          @ Vinz. I don’t thik that is a good idea if you’re not travelling in First. Have you tried the Newcastle number or BA Refund Helper over on FT?

• pin perl says:

  1 May1 May 09:30

  Hi,
  I’m trying to apply for an amex the last few days but the application page doesn’t seem to be working,
  I’ve contacted Amex but they don’t seem to know about any problem.
  Has anyone experienced anything like that?

  • Andrew says:

    1 May1 May 10:02

    Use a different browser or device.

  • Paul says:

    1 May1 May 10:09

    was fine for me on saturday…

  • Baji Nahid says:

    1 May1 May 15:14

    Want a referral for a card?

• Dan says:

  1 May1 May 09:35

  Hi, Does anyone know if Gatwick Flights are on in June? Reading various comments that LHR ones have started being cancelled. I have SH Domestics from Gatwick that still shows as confirmed? I would prefer the refund.

  Will Gatwick open by June?

  • marcw says:

    1 May1 May 10:46

    No one knows. It’s likely flights will be cancelled, but no one knows.

• Roger says:

  1 May1 May 09:58

  Has Tesco and Nectar announced that their points do not expire due to COVID19?

  • Rob says:

    1 May1 May 11:48

    No.

  • Baji Nahid says:

    1 May1 May 15:15

    When do nectar points expire?

• Alex Sm says:

  1 May1 May 10:27

  One of Russian major airlines – Ural Airlines – has arranged home delivery of its onboard meals. Could be an interesting option not only for air travel geeks but also for bento lunch boxes lovers. Should taste better than up there with taste buds woirking fully on the ground.

  Has anyone heard about similar moves by other airlines / airline caterers?

  • Rhys says:

    1 May1 May 10:35

    Manchester Airport donated 1mil frozen meals to a local charity

    • Ali says:

      1 May1 May 12:23

      Etihad is doing Ramadan boxes every day – its on their YouTube channel

• Chris Heyes says:

  1 May1 May 10:29

  Just bit the bullet, Canceled Hotels booked for September Boulder (Colorado) and Sedona (Arizona)
  Long way off, but couldn’t see us going even by then (looks like next year now)
  Flights might not be canceled for then, but doesn’t matter for us Avios and 241
  We are “shielded” would be taking risks in 20s but not in 60s/70s
  told children not to take risks either 40s
  Whats a year or two not flying compared to not being around to enjoy

  • Darren says:

    1 May1 May 11:38

    Sensible in my opinion, cancelled my hotel bookings for an Italy trip in August and I’ll move the flights (Easy) to 2021 when I can work out where’s best for me.

    As countries start to re-open I don’t want to be stuck with a trip that I don’t want to go on due to local rules or I’m told that I ‘can’ go and if I cancel I’ll lose the cash.

    I’d rather move my bookings to 2021 and pay if things look a bit rosier at the end of the year.

• Liz says:

  1 May1 May 10:32

  I have a flight booking for KUL, outbound on June 2nd. Looking unlikely that we will travel then, especially with the restrictions in Malaysia. Still hopeful though!
  I booked it using a mixed-class booking with a Lloyds upgrade voucher (expired March 2020). I am VERY likely to go to Malaysia at a future date, so taking the voucher from BA is not too bad, although I would prefer cash obviously.
  However, the burning question is whether I get the upgrade back, rolled up within the BA voucher??? My guess is no. Do I contact Avios.com (as the booking agent) if I want the cash, or is it still BA?

  • Axel says:

    1 May1 May 10:49

    Liz, Malaysia is reopening the majority of businesses and social activities from May 4. Has the BA flight been cancelled yet?

    • tony says:

      1 May1 May 13:23

      Are you sure? I believe the Movement Control Order has been extended to May 12th – https://www.channelnewsasia.com/news/asia/covid-19-malaysia-extends-movement-control-order-may-12-12670228 – that’s also what I read on a hotel website just this morning.

      • Liz says:

        1 May1 May 13:59

        Flight hasn’t been cancelled yet, but BA has emailed me to ask if I wanted to take the voucher..

        MCO now extended to 12 May with some easing measures in place. However, speaking to people there, they think that the restrictions on travel will be extended to cover Hari Raya/ Eid al-Fitr on 24 May at the minimum, otherwise a lot of people will be wanting to travel from the city back to their villages…….

• Simon says:

  1 May1 May 10:43

  Lufthansa has dropped their Bristol – Frankfurt route before it started. The start had been delayed but the route has now been cancelled. Went through my Lufthansa bookings and I’ve got 18 flights cancelled across 10 bookings. Sounds like I’ll struggle to get refunds from Lufthansa.

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