The new HFP chat thread – Thursday 9th April

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• Anna says:

  9 Apr9 April 10:31

  My Outlook calendar has just pinged me a reminder to check in for my flight tomorrow 😤. At breakfast time I will be re-creating the Concorde lounge experience by making my OH stand nearby with a bottle of champagne to top up my glass and afterwards give me a 15 minute facial on the reclining chair in the study.

  • MattB says:

    9 Apr9 April 10:34

    I know the feeling, we should have been in the Concorde lounge yesterday. I doubt I’ll be there in August too :/

  • Nick_C says:

    9 Apr9 April 12:34

    Oh dear. That made me laugh for all the wrong reasons.

    • Harry T says:

      9 Apr9 April 13:48

      Nick, I’m glad I’m not the only one who was amused and impressed by a 15 min facial…

      Sorry, Anna!

    • AJA says:

      9 Apr9 April 15:35

      That made me laugh as well. I was just going to say me too but I then thought that might not be the best wording….

    • Anna says:

      9 Apr9 April 17:35

      This site is becoming completely depraved 😂

      • Polly says:

        9 Apr9 April 22:15

        Great image, cheered me up…got me chilling a bottle now too….

        • Cat says:

          10 Apr10 April 00:31

          It made me giggle too!

• stevenhp1987 says:

  9 Apr9 April 10:34

  Data Point:

  My wife’s BA year ending 8th April (yesterday). She had 1,280 tier points. Upgraded to Gold from Silver.

• Ben says:

  9 Apr9 April 10:43

  I posted this yesterday but it seem to disappear. I had a trip booked to Cyrpus in May, flights with Jet2 and hotel booked separately with BA. As Jet2 have now cancelled the flight, where do I stand with the hotel booked through BA?
  I appriciate if anyone has had anything simular so I know before I call.

  • MattB says:

    9 Apr9 April 10:46

    What did BA say when you called? If they won’t cancel then use travel insurance.

• Keith says:

  9 Apr9 April 10:57

  Taxes Fees and Charges:

  I’ve been lucky that I’ve found availability for a trip to Sydney with my companion voucher.

  Inverness – Sydney in First

  Sydney – Singapore in Economy
  2 night stopover
  Singapore – Edinburgh in Business

  I had booked the outgoing online with Taxes Fees and Charges at £338 per person, when I called to book in the return I was quoted £342 per person.

  Whilst I still feel all things considered it’s a good deal, it’s striking me as odd that the taxes fees and charges on my return (Economy / Business) exceed the outgoing all in First by £4.

  Unfortunately, there doesn’t seem to be a way on BA.com where you can price up the cost of tax on a ticket which changes from Economy to Business mid way through. However, if you look at the Taxes Fees and Charges on a Sydney – Edinburgh First Class the T’s F’s and C’s come to £255, less than been quoted for my Economy/Business by £87.

  Do you suppose there is a chance I’ve been misquoted for the T’s F’s and C’s? When I called to book they said they were not able to calculate the charges, I had to call back after a few days to get this quote. As I say- still a nice trip for less than £700, but I’d rather feel confident I’m paying the right amount.

  Any ideas?

  • Anna says:

    9 Apr9 April 11:04

    I’d get it booked, CW return to the US is now hovering around £700 in fees/taxes for award bookings. BA has hiked these yet again while everyone’s eyes have been off the ball.

    • Colin MacKinnon says:

      9 Apr9 April 11:57

      I used to think Australia was the worst value for money for Avios redemptions, due to ex-EU offers in top class Business.

      Now I think USA is becoming one of the worst options, with c£700 in fees!

      Plan B is saving up for a multi-partner award in late 2020 into 2021. Hopefully be a bit of availability when people like CX come back online.

      • Harry T says:

        9 Apr9 April 13:50

        @Colin
        I have CX F booked for November with Avios – taxes are very low. I’m hoping they don’t go bust! It’s been a hard year for Cathay, with the protests and Covid.

  • Benj says:

    9 Apr9 April 11:28

    The TFCs will normally be higher with a stop over than straight through, which is probably the explanation.

  • JAXBA says:

    9 Apr9 April 12:15

    You’re departing INV, which saves on the APD GB tax, lowering the outbound TFCs. Returning, you’re paying Aussie and SIN TFCs, including the SIN stopover.

    Basically, you’re paying for your SINs…

    • Michael G says:

      9 Apr9 April 12:23

      Well played sir, well played.

• Heathrow Flyer says:

  9 Apr9 April 11:28

  Eurostar seem only to be offering vouchers for cancelled services on their website.

  I’ve got a trip next Friday that’s obviously not happening now.

  Where do I stand in terms of my refund rights?

  • Rob says:

    9 Apr9 April 12:02

    EC261 covers train travel as well – you should see what it says.

    Some trains are still running.

  • Doug M says:

    9 Apr9 April 13:52

    I have two in May. The website offers a voucher with a very limited time frame. Assuming the trains are cancelled I intend to ask for cash refund, if refused will MCOL.

• Michael C says:

  9 Apr9 April 12:06

  Re. BA returning avios/241/cash: they told me this morning that their system says “to be returned within fifteen working days”, i.e. 3 weeks.

  Funnily, my one JAL avios booking was refunded even before my original phone call to BA had ended!

• Stagger Lee says:

  9 Apr9 April 12:28

  Quick question. I am just trying to book a flight for next Feb using a 2 for 1 but the best date for the outgoing flight is the day it expires. I know the T&Cs say it must be used before the expiry date so but I’m not sure if that means before the end of that day or the day before.

  So to ask it simply. – My voucher expires on 18th Feb. Can I fly that day or do I need to book it for the 17th or earlier?

  Cheers

  • JAXBA says:

    9 Apr9 April 14:29

    You can depart on the 18th.

    • Stagger Lee says:

      9 Apr9 April 14:48

      Great thanks. I’ll book it then.

      Cheers

• Ian W says:

  9 Apr9 April 12:47

  For Info
  I had a 2-4-1 booking from LBA-LHR-SJC in first flying out on 21st May. My 2-4-1 expired on 5th August.
  The LBA-LHR flight was cancelled, all others still showing as flying.
  I called BA and spoke to a very nice and helpful guy (Joe from Wigan).
  It took about 10/15 minutes to get to speak to Joe and then another 30 minutes to get everything sorted.
  I asked about the refund voucher option in conjunction with 2-4-1 and he confirmed that the voucher would be for the monetary value of taxes, valid for 12 months and points/2-4-1 would go back to my account, with the 2-4-1 extended by 6 months to 5th Feb 21.
  Obviously this is a completely useless option, so we agreed that it was best to cancel and get a full refund of everything. He has activated this and told me the Avios/2-4-1 should take 1 week and the money up to 1 month. Just have to wait and see on that.
  He also told me that as my 1st leg flight had been cancelled by BA, I would not incur the £35 per person cancellation fee.
  I asked if he could extend the validity of the 2-4-1 further than 6 months. Obviously he said he couldn’t. As we want to rebook for same time next year, I will just have to hope that, if the current situation goes on as long as some are predicting, that the 2-4-1 gets extended again otherwise will have to find somewhere to go in January.

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