The new HFP chat thread – Tuesday 31st March

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• guesswho2000 says:

  31 Mar31 March 07:54

  Ultra niche here, but…anyone know of any ways to use 3,000 S7 miles? https://cariverga.com/s7-priority-stayhome/

• Dave Barron says:

  31 Mar31 March 08:05

  BA has just announced the suspension on all flights from Gatwick.

  • Beardysuhz says:

    31 Mar31 March 08:06

    beat me to it..https://www.bbc.com/news/business-52103171

  • Secret Squirrel says:

    31 Mar31 March 08:12

    April only on our route, May still operational out of LGW

• Beardysuhz says:

  31 Mar31 March 08:06

  British Airways suspends all Gatwick flights

  https://www.bbc.com/news/business-52103171

• Secret Squirrel says:

  31 Mar31 March 08:24

  Anyone else getting Revolut issues this week? 3 x weeks ago I had issues with address does not match card details, 2 x days later it resolved itself.
  Last successful top up Fri, tried yesterday & same issue returned?

  • guesswho2000 says:

    31 Mar31 March 09:14

    Temperamental, I’ve resolved it every time by changing the postcode slightly (if it’s in the app as XX00XX, change to XX0 0XX, and it’s worked).

  • thehornets says:

    31 Mar31 March 11:20

    I got it for the first time today, immediately after trying an unsuccessful large Creation topup

    • Michael says:

      31 Mar31 March 13:09

      +1. I tried to top up Revolut to the tune of £1900 from Creation. First time unsuccessful due to supposedly incorrect post code. It went through successfully on the 2nd try but now have two pending transactions of £1900 showing on the Creation app. Worth phoning them or will the unsuccessful attempt drop off automatically? Revolut only shows one top up.

      • Genghis says:

        31 Mar31 March 13:32

        Wait until the payment clears. There was a bug sometime last year where I was charged twice for the one top up but I’ve not experienced that since.

      • Secret Squirrel says:

        31 Mar31 March 14:02

        £1900?
        Thought Revolut top ups were limited to £200 – £300 max a day!

• Jimmy says:

  31 Mar31 March 08:36

  Good Morning,
  Looking for some advise, Ive got a flight booked to Barbados end May. I had to cancel my last flight this month and take a voucher.
  The flight in May was a rewards flight booked with avios. What time frame can I still cancel and still get a full refund, excluding the £35 cancellation fee?
  Would I be as well canceling now, then rebooking with the voucher I took for the last flight??
  Cheers

  • roberto says:

    31 Mar31 March 08:49

    Ba award flights can be cancelled up to 24hrs before the outbound leg with a loss of £35 pp. You will get you avios back ( eventually )..

    I have a holiday to Barbados in June that I wont be taking. Might have to pay the final payment before they cancel it though which is never fun.

  • Secret Squirrel says:

    31 Mar31 March 09:20

    @Jimmy
    Exactly same situ here. I’m waiting for it to be cancelled as I’m sure it will to receive full refund of taxes and seat reservation fees.

    • Beardysuhz says:

      31 Mar31 March 12:01

      Same – scheduled to fly LGW to BGI on 2nd June…interested to see how things unfold and whether BA will resume flights from LGW by then.

      Here’s to wishful thinking!

• BJ says:

  31 Mar31 March 08:57

  BA suspends all Gatwick flights.
  https://www.bbc.co.uk/news/business-52103171

• Alberto says:

  31 Mar31 March 08:57

  Good Morning,

  I have a flight booked outbound on Thursday which has been cancelled. The return for 16th April has not been cancelled. The airline has informed me that no refund is due as it is not the airline’s fault. What are my rights under EU261 and would this be an acceptable charge back dispute with my credit card company.
  Thank you in advance.

  • Anna says:

    31 Mar31 March 09:10

    Which airline and between which airports? If EU261 applies you are entitled to a full cash refund, whatever the airline says.

    • Alberto says:

      31 Mar31 March 09:12

      It is between LHR-MEX. Airline is Aeromexico.

      • Alberto says:

        31 Mar31 March 09:15

        I just wanted to add that i am not after compensation, i just want a refund of the fare paid.

        • Anna says:

          31 Mar31 March 10:06

          I think that EU261 applies because of the LHR departure, however I don’t know how easy it will be to get the airline to co-operate!

      • Chris K says:

        31 Mar31 March 17:43

        Maybe write to their UK address (from google: Aeromexico, Colechurch House, 1 London Bridge Walk, London SE1 2SX) and give them X reasonable days to refund you before initiating an MCOL?

  • meta says:

    31 Mar31 March 10:15

    I guess you can just ask them once more and then initiate a chargeback on your credit card.

  • jc says:

    31 Mar31 March 10:37

    Yes entitled to cash refund per EU 261, because of the EU/UK departure. Regardless of reason. Reason only affects compensation (which you’ve already said you’re not claiming for & can’t claim). Chargeback / S75 if they won’t listen.

  • Nick_C says:

    31 Mar31 March 12:16

    Regardless of EU261, its a breach of contract so you should be able to make a S75 claim on your credit card. Assuming you used a CC and paid the airline directly.

• AJDT says:

  31 Mar31 March 09:02

  Advice needed please – I’ve been using Virgin credit card with Curve for the last year. Does the IHG card work with Curve in all the same ways/usual places? Thanks

  • Secret Squirrel says:

    31 Mar31 March 09:33

    Yep, read yesterday somebody got fees again for using the VA card to top up Revolut.

  • stevenhp1987 says:

    31 Mar31 March 10:47

    MCC 6012 has a £700pw limit, max £200 per transaction.

    You can double dip and pay your IHG card off with your Virgin Card directly too.

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