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Amex Platinum is letting you order a metal card immediately – and a quick benefits reminder

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The new American Express Platinum fee and benefits package kicked in yesterday.  You are now looking at a £575 annual fee, with the carrot of a £10 monthly Addison Lee credit and a metal card.

When we originally wrote about the launch of a metal card, I joked that American Express would be facing a large number of claims from existing holders of The Platinum Card who had ‘lost’ or ‘damaged’ their old plastic one.

As it happens, this isn’t necessary 🙂

New American Express Platinum card

If you log in to your American Express account, click on Account Management and then Order A Replacement Card, you now see this option (click to enlarge):

How to order an American Express Platinum Metal card

Select Replace Metal Card and a new card will be sent out to you ASAP.

Don’t forget to register for onefinestay

There is one other thing to note.

The Addison Lee benefit of £10 credit per month is automatic.  Remember to use code RIDE8 on your first trip, which gives you an £8 saving as long as you spend over £15.

However, the 2nd new offer – $200 cashback on every onefinestay home rental you book – requires registration.

onefinestay American Express Platinum

The registration link is on the same page as registration for all of the hotel and car rental status upgrades.  You need to log in and go Benefits & Help (top menu) and then Platinum Benefits.

Scroll down to where it offers onefinestay enrollment and you will be taken to a screen like this (click to enlarge):

American Express Platinum benefits

…. where you can see which Platinum benefits you are registered for.  Onefinestay has been added to the top row.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (178)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • hingeless says:

    The new card is really nice looking, easy to find in your wallet (as the edges stand out), I have had one for a few months and every time i use it in a bar or restaurant it gets a comment.

    My boss liked it so much that he applied for a card and i got the referral points, amex really know what they are doing with this card.

    • Mike says:

      I look foward to using it in LIDL…………………..If my boss was the sort of chap who admired a metal credit card I would think he was an idiot !

    • Alan says:

      Given the rubbish earnings rate on Plat I only ever use it when it’s required for an Amex offer so sounds like it’s just something heavy that will stick out and cause problems with my wallet lol

    • The Savage Squirrel says:

      “My boss liked it so much that he applied for a card and i got the referral points, amex really know what they are doing with this card.”

      Attracting idiots with more money than sense who are hypnotised like magpies by shiny things? To be fair, it’s an effective business model it would seem.

  • Andy says:

    System not responding with the ‘you need to contact us’ message… has been like it all day since I checked this morning. Not a new card either.

    • Dwb1873 says:

      Went though no problems for me and supplementary. Did have to provide memorable date and 2FA verification. If you aren’t signed up for both of those that may be a factor.

  • Starlight says:

    Zain,
    You still get an automated telephone answer even with Centurion. Does anyone know if the Addison Lee benefit is applicable to Centurion as well?

  • zee says:

    Hi All, Does the Addison Lee benefit of £10 credit per month also work if charged to the Supplemental card?
    Also is it £10 per card or £10 total per month?

    • Johnjohn says:

      If you read the new benefits. It says quite clearly main cardholder only.

      • AG says:

        yes but any charges made on the supp would count towards the £10

  • Andrew says:

    I wonder if cash machines are set up to take the metal cards – I can imagine them getting stuck in there as the machine’s safety features mistake it for a foreign object.

  • Mark2 says:

    I shall be upgrading Green to Platinum soon (mostly for referrals).
    Is it possible to ask for a light plastic card rather than the heavy metal version?

    • Alan says:

      Indeed, having read of lots of issues with metal cards before I was hoping they’d keep a plastic card option. Perhaps the additional card in your own name may stay plastic?

      • Rob says:

        I lost my metal Curve last week. It has flown out of my wallet numerous times due to the weight but I always heard it drop. This time I didn’t, as I was in a taxi. Driver called Curve to report it, which was good of him.

    • Joe says:

      I suppose you could order a supplementary gold on your platinum account and just use that. Find a drawer for your metal card?

  • Harpo says:

    Just had a very weird (and worrying) experience. On the replace metal card page I was given three choices of names of account to choose from – none of whom were me or anyone I’d ever heard of! I pressed refresh and got the “We apologise but your request to replace this Card requires you to contact us.” message

    • Alan says:

      I had someone else’s HHonors number linked to my account! Quite worrying.

  • Harry T says:

    I failed to appreciate that a replacement card would have a new number and obliterate my saved offers. Looks like I won’t be having as much fun at Morrison’s as I’d planned!

    • Jonathan says:

      They disappear from your online account/app but my experience is they still credit. Unfortunately you just can’t see the details or end date so screen shot any you’ve registered for before requesting replacement card.

      • Harry T says:

        Thanks, they’ve reappeared on my phone app now, although my MR balance isn’t displaying. I suspect all will be okay once I activate the new card when it arrives tomorrow.

    • SimonW says:

      Mine have disappeared from desk top but are still there to re-add on the app on my phone…..

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