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Big changes to American Express Platinum on the way (including a metal card and higher fee)

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American Express is planning yet more changes to its UK card portfolio, this time on The Platinum CardFor once, you are getting four weeks notice of what is going to happen.

Whether you are a cardholder or just a potential cardholder, you have time to make your plans accordingly.

Here is the news in a nutshell:

The Platinum Card will be made from metal, not plastic – see the image below

The annual fee increases from £450 to £575, albeit with some modest improvements in benefits

The spend required to earn the 30,000 points sign-up bonus is doubling

New UK American Express Platinum metal card

The new fee and benefits come into effect from 11th June for new cardholders.  Existing cardholders will receive the new benefits from 11th June and will be charged the higher fee on their next renewal after 1st August.

Let’s look at the new package in detail:

A new Platinum card, made from metal

American Express launched a metal version of The Platinum Card in the US in 2017 and has been slowly rolling it out since.  Arguably they have missed the boat in the UK, since Curve, N26 (N26 Metal reviewed here) and Revolut (Revolut Metal reviewed here) have all launched in the last six months.

I have been using a metal Curve card for a few months.  They are surprisingly heavy and fall out of your wallet easily.  The good news is that I have never had a problem using it in a card terminal or ATM.

New cardholders from 11th June will receive a metal card automatically.  Existing cardholders will receive one when their current card expires.  If that is a long way away, I imagine that if you call after 11th June to say that you have lost your card, the replacement may well be metal …..

Platinum supplementary cards will also be issued in metal.

Looking at the image above, I image that – like Curve – your name, card number and expiry date will be printed on the back of the card to make the front look more stylish.

An increased fee, from £450 to £575

Existing cardholders will be billed £575 from their next renewal after 1st August.  New cardholders will pay £575 from 11th June.

If you apply before 11th June you will pay the existing £450 for the first year.

Additional Platinum supplementary cards go up from £170 to £285

Additional Platinum supplementary cards after the first free one will be charged at £285 instead of £170.

Whilst this is a sharp jump, the current £170 fee for additional Platinum supplementary cards is ludicrously cheap.  You can basically give someone full Priority Pass membership (admits two), Hilton Honors Gold, Marriott Bonvoy Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade, Melia Rewards Gold, Eurostar lounge access, full travel insurance etc for £170 per year.  It is exceptional value and couldn’t last.

Additional supplementary cards issued as Gold cards will continue to be free but will continue to not have any benefits except for being covered by The Platinum Card travel insurance.

A sharp jump in the spend needed to trigger the sign-up bonus

The sign-up bonus on The Platinum Card is a generous 30,000 Membership Rewards points.  This converts into 30,000 Avios or various other airline and hotel schemes.  Airline transfer rates are 1:1.  The hotel transfer rates are 1:2 into Hilton, 2:3 into Marriott and 1:3 into Radisson.  You can also convert at 15:1 into Club Eurostar.  You can see the partner list on the Membership Rewards site here.

From 11th June, new applicants will need to spend £4,000 within three months to trigger the sign-up bonus.  This is a sharp increase on the current £2,000.  You should apply before 11th June if £4,000 would be a stretch.

£10 per month of Addison Lee credit

Cardholders will receive £10 cashback per month on Addison Lee taxi rides charged to their card.  This does not accumulate if unused in any particular month.

If you use this, you will save £120 per year which offsets the fee increase.  This is fairly easy if you live in London but far more difficult if you don’t.

This benefit is only available to the primary cardholder and not to the Platinum supplementary cardholder.  The annual benefit is therefore capped at £120.

American Express Amex Platinum card

$200 credit on EVERY onefinestay house rental

This is potentially very interesting.  You will get $200 cashback each time you spend $200 or local currency equivalent on The Platinum Card on a onefinestay house or apartment rental.

(Rentals in the UK receive £150 cashback on stays of £150+.  Rentals in the Eurozone receive €170 cashback on stays on €170+.)

I thought this would come with a catch, but it doesn’t.  I have spoken to Amex and you will get the cashback on each and every booking.  The nearest thing to a ‘gotcha’ is that you must opt-in to this benefit via the American Express website when it goes live on 11th June.  If you forget to opt in, you won’t receive your cashback.

The only snag is with onefinestay itself.  Most of their houses require a three night minimum stays – not all of them, but most.  Looking at a low cost country such as Thailand, the cheapest place I could find is $185 per night in Koh Samui with a three night minimum.  The cheapest with a two night minimum is $450 per night – although you are, of course, getting a monumentally large Koh Samui villa for this!  If you think that you will be able to book yourself a cheap $200 property and essentially pay nothing due to the $200 cashback, you will be disappointed.

Other new benefits that I won’t insult your intelligence with by pretending they are useful

You will be able to book American Express restaurant partners via the Amex app instead of calling (some of these deals are OK, to be fair, and offer benefits such as a free glass of champagne to cardholders)

You will be able to message American Express from inside the Amex app

You will be able to use the American Express Centurion Lounge in Heathrow Terminal 3 when it opens later this year (I have no doubt that this will be an excellent lounge – Centurion Lounges have a great reputation – but Platinum cardholders would have got access anyway and there are already two good Priority Pass lounges in Terminal 3.  There is nothing new about this.)

Conclusion

For existing Platinum cardholders, the key question is whether you can easily use the monthly Addison Lee credit.

If you will, the increase in annual fee is offset and you are in a similar position to where you are today.  If you can’t use the Addison Lee credit, you are facing a £125 fee increase with very little in return, unless you become a heavy onefinestay user.

For potential new Platinum cardholders, the increase in target spend to £4,000 within three months to trigger the sign-up bonus could be a deal-breaker.  I strongly recommend applying before 11th June to lock in the existing £2,000 spending target if you can.  You can apply here – note that the website will not be updated with the new details until 11th June.

As a reminder, you qualify for the 30,000 Membership Rewards points sign-up bonus if you have not had any card which earns Membership Rewards points – ie Gold, Green, Platinum, Centurion or the Amex Rewards Credit Card – in the past 24 months.

In general, you need to look at The Platinum Card like an iPhone.  You could, in theory, save a lot of money by scrapping your iPhone and buying a torch, alarm clock, Chromebook, portable hi-fi, calculator, stopwatch and a non-smartphone separately.  Most people don’t.

Similarly, you could drop your Platinum card and:

pay for travel insurance for your entire family and the families of five random people you would otherwise give a supplementary card

pay for car hire insurance when you rent (although insurance4carhire will sell you an annual policy cheaply)

pay for airport lounge access, potentially via a Priority Pass (or buy pricier tickets which include it)

pay more for luxury hotels rather than using Fine Hotels & Resorts (admittedly you can book many FHR properties with similar benefits via our hotel partner Bon Vivant)

pay more for Eurostar tickets to get lounge access via your ticket type

pay for better quality rooms and breakfast at Hilton, Marriott, Radisson, Melia and Shangri-La hotels instead of relying on your status benefits 

pay for an ice scraper for your car rather than using the new metal Platinum card

etc etc.  You need to do the maths based on your own personal circumstances.

Should I apply for The Platinum Card NOW to lock in the £2,000 bonus spend target and the £450 fee?

Probably.  You will get a better deal than usual, because you will only pay £450 but will earn 11 x £10 Addison Lee credits before your first renewal at the higher rate.

Wait until tomorrow, however, when I will run a full article on what The Platinum Card gets you.

The Platinum Card website is here if you want to apply or find out more, although the benefits I describe above will not be shown until 11th June.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (674)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Yorkieflyer says:

    Will it be applied for before 11 June or accepted by then? Given that acceptant always instant?

  • backstop says:

    Firstly, the Platinum fee could be increase to £20K pa and Rob would call it good value! Secondly, the card is now poorer than that offered on the continent – and to sweeten the pill they couldn’t even throw in no FX. Or a proper cab service like Uber or Wheely. And outside if “flexors” and Instagram “influencers”gives a damn about a metal card – they’re a pain in the arse.

    • Julian says:

      Amex seem to have missed the obvious and most needed benefit they could have brought in of a BA and/or other airline partner two for one companion voucher and/or or voucher that could be used by a single cardholder to upgrade both an outbound and a return flight (as per the Lloyds Rewards card).

      £160 BA and Virgin cards now both look like better value still although would fear a price rise in the BAPP card is also possibly imminent. Also re BAPP card is Amex still hoping the UK will disapply the card interchange fees directive if and when it ever manages to leave the SIngle Market? Or is BA simply willing to prop up the relatively low card cost in order to ensure business flyer loyalty to travelling with BA?

      Rob’s economic imperative in favour of recommending people to get the card is pretty obvious but I at least don’t get the same queasy feelings as I usually do when he recommends people investing £50,000 or £100,000 with an ISA investment manager of questionable track record purely in order to earn some Avios points……………

      • Julian says:

        P.S. What is the BAP card as distinct from the BAPP card that this site always mentions and how much does it cost?

        Or is it an obsolete card that Amex have not yet updated their Ts & Cs to reflect?

        See http://www.americanexpress.com/uk/customer-service/faq.how-do-i-get-a-companion-voucher.html

        “British Airways American Express Credit Premium Card:” Spend Required “£15,000”

        • Lev441 says:

          I think it was a product that sat between the free card and the paid card… memory is hazy but think it offered 1.25 miles per £1 spent and had the higher companion ticket spend of £15k and was a fee paying card. Not sure if it was freely available or only available to select few who were wanting to get rid of their paid card.

          • Rob says:

            Correct. Was freely available for about 18 months when the cards were launched but soon scrapped as it didn’t appeal to anyone.

  • Keith says:

    Is the pro rata refund of a card fee in the Ts & Cs? Or is it just offered as a withdrawable courtesy?

    Also, has anyone successfully upgraded green to platinum?

    Keith

    • Genghis says:

      It’s in terms

    • Polly says:

      Yes many on here have successfully upgraded to plat. I have green now, and will do the ug in a few months time. And l expect to get the 20k bonus.

  • CallMeDave says:

    “In general, you need to look at The Platinum Card like an iPhone” At least an iPhone has resale value. Although you’re right in part – Amex in the UK is no longer a business tool – just like an iPhone it’s something for a twenty-something to flash on social media.

  • Yeoman says:

    Amex told me the LHR lounge at T3 is due to open “later this year”. Each card member can take two guests. I also may well downgrade to a gold card or cancel completely… no sense to me paying £125 for a metal card and access to a T3 lounge where there is for me already a wide selection of One World alliance lounge options there.

    • Rob says:

      Frankly, both No 1 and Aspire in T3 are good lounges already. If you are in Business or have BA status then you have FOUR lounges to use (BA, AA, Cathay, Qantas) of which the latter are world class. I doubt there are so many British Plat cardholders using T3 who have neither status nor are travelling in Business.

      T5 would be a different story although Plaza Premium is already available to Amex Plats and, as it doesn’t take Priority Pass (does take DragonPass) fairly exclusive.

  • Simon Spanswick says:

    This is a tricky one. I believe that I have recouped the annual fee via various offers such as those for using the travel service (£200 off over £600) and those for third parties such as Marriott £200 refund (what a shame Platinum doesn’t offer a higher Marriott Bonvoy level than Gold. I miss the SPG benefit of lounge access). The car hire insurance is useful to have (insurance always being expensive until you need it) as is the travel policy when using the card for travel purchases. I’ve made use of the Centurion lounge at HKG which was a pleasant experience, and PP in places like Tallinn where BA has no lounge agreement.
    So it comes down to a balancing act, examining the overall benefits during a 12 month period vs the annual fee. I suspect that for many it will actually not make a huge difference but for others this is definitely a significant increase in costs with no additional benefits.
    As an aside, the Amex customer service is second to none – I’ve had both my BA Amex and my Platinum cards cloned, perhaps as a result of last year’s BA IT breach. No problems in getting instant credits for all the fraudulent charges – in one case 3 x £1,000 charges made in a day or two.

    • John says:

      But you’d have similar offers and customer service on the gold card, so the fee goes towards insurance, PP and hotel statuses only

  • Russ says:

    I’m surprised they haven’t given any incentives for Gold card holders to upgrade to Platinum? 10 quid a month against a new taxi service, unless already using them, isn’t an incentive to move from current drivers with reliable tenure. The only interesting addition from this seat is the holiday homes but they aren’t full service plus, Marriott have just released their version where you earn points. Personally if I was looking for holiday accommodation rather than business trips which turn into holidays I’d prefer to put my money in a full service high end suite with good concierge, own lift, driver, laundry etc etc. OneFineStay feels as if I’m just paying someone else’s holiday home mortgage.

    • Rob says:

      Legally difficult to persuade you to switch from a credit card to a charge card. If they offered you an ‘upgrade’ you would be likely to think you were retaining credit card legal protections, which you’re not (although Amex’s voluntary schemes makes no real difference in the end).

    • Nick says:

      Is there not a standing 20k mr bonus for upgrade?

  • Alex says:

    I think it’s time for Rob to finally do something useful and write an article on best car hire and travel insurances 😉

    • Rob says:

      It’s pointless, because the key factor is willingness to pay. If you look at the MSE reviews, the best buys are by far not the cheapest, because there are many reader reports of the cheapest ones using any possible opportunity to not pay up. We don’t have the scale of readership that pays for travel insurance to do similar comparisons.

      • kk says:

        But I would think that’s exactly what would make a worded review invaluable – everyone can use the price comparison site but it’s the actual experiences and fine details that count (not for everything but for a lot).

        The AmEx-branded insurance products and sold through their network (I think they were underwritten by AXA but don’t quote me on that) used to be quite good, alas they no longer sell these.

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