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Big changes to American Express Platinum on the way (including a metal card and higher fee)

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American Express is planning yet more changes to its UK card portfolio, this time on The Platinum CardFor once, you are getting four weeks notice of what is going to happen.

Whether you are a cardholder or just a potential cardholder, you have time to make your plans accordingly.

Here is the news in a nutshell:

The Platinum Card will be made from metal, not plastic – see the image below

The annual fee increases from £450 to £575, albeit with some modest improvements in benefits

The spend required to earn the 30,000 points sign-up bonus is doubling

New UK American Express Platinum metal card

The new fee and benefits come into effect from 11th June for new cardholders.  Existing cardholders will receive the new benefits from 11th June and will be charged the higher fee on their next renewal after 1st August.

Let’s look at the new package in detail:

A new Platinum card, made from metal

American Express launched a metal version of The Platinum Card in the US in 2017 and has been slowly rolling it out since.  Arguably they have missed the boat in the UK, since Curve, N26 (N26 Metal reviewed here) and Revolut (Revolut Metal reviewed here) have all launched in the last six months.

I have been using a metal Curve card for a few months.  They are surprisingly heavy and fall out of your wallet easily.  The good news is that I have never had a problem using it in a card terminal or ATM.

New cardholders from 11th June will receive a metal card automatically.  Existing cardholders will receive one when their current card expires.  If that is a long way away, I imagine that if you call after 11th June to say that you have lost your card, the replacement may well be metal …..

Platinum supplementary cards will also be issued in metal.

Looking at the image above, I image that – like Curve – your name, card number and expiry date will be printed on the back of the card to make the front look more stylish.

An increased fee, from £450 to £575

Existing cardholders will be billed £575 from their next renewal after 1st August.  New cardholders will pay £575 from 11th June.

If you apply before 11th June you will pay the existing £450 for the first year.

Additional Platinum supplementary cards go up from £170 to £285

Additional Platinum supplementary cards after the first free one will be charged at £285 instead of £170.

Whilst this is a sharp jump, the current £170 fee for additional Platinum supplementary cards is ludicrously cheap.  You can basically give someone full Priority Pass membership (admits two), Hilton Honors Gold, Marriott Bonvoy Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade, Melia Rewards Gold, Eurostar lounge access, full travel insurance etc for £170 per year.  It is exceptional value and couldn’t last.

Additional supplementary cards issued as Gold cards will continue to be free but will continue to not have any benefits except for being covered by The Platinum Card travel insurance.

A sharp jump in the spend needed to trigger the sign-up bonus

The sign-up bonus on The Platinum Card is a generous 30,000 Membership Rewards points.  This converts into 30,000 Avios or various other airline and hotel schemes.  Airline transfer rates are 1:1.  The hotel transfer rates are 1:2 into Hilton, 2:3 into Marriott and 1:3 into Radisson.  You can also convert at 15:1 into Club Eurostar.  You can see the partner list on the Membership Rewards site here.

From 11th June, new applicants will need to spend £4,000 within three months to trigger the sign-up bonus.  This is a sharp increase on the current £2,000.  You should apply before 11th June if £4,000 would be a stretch.

£10 per month of Addison Lee credit

Cardholders will receive £10 cashback per month on Addison Lee taxi rides charged to their card.  This does not accumulate if unused in any particular month.

If you use this, you will save £120 per year which offsets the fee increase.  This is fairly easy if you live in London but far more difficult if you don’t.

This benefit is only available to the primary cardholder and not to the Platinum supplementary cardholder.  The annual benefit is therefore capped at £120.

American Express Amex Platinum card

$200 credit on EVERY onefinestay house rental

This is potentially very interesting.  You will get $200 cashback each time you spend $200 or local currency equivalent on The Platinum Card on a onefinestay house or apartment rental.

(Rentals in the UK receive £150 cashback on stays of £150+.  Rentals in the Eurozone receive €170 cashback on stays on €170+.)

I thought this would come with a catch, but it doesn’t.  I have spoken to Amex and you will get the cashback on each and every booking.  The nearest thing to a ‘gotcha’ is that you must opt-in to this benefit via the American Express website when it goes live on 11th June.  If you forget to opt in, you won’t receive your cashback.

The only snag is with onefinestay itself.  Most of their houses require a three night minimum stays – not all of them, but most.  Looking at a low cost country such as Thailand, the cheapest place I could find is $185 per night in Koh Samui with a three night minimum.  The cheapest with a two night minimum is $450 per night – although you are, of course, getting a monumentally large Koh Samui villa for this!  If you think that you will be able to book yourself a cheap $200 property and essentially pay nothing due to the $200 cashback, you will be disappointed.

Other new benefits that I won’t insult your intelligence with by pretending they are useful

You will be able to book American Express restaurant partners via the Amex app instead of calling (some of these deals are OK, to be fair, and offer benefits such as a free glass of champagne to cardholders)

You will be able to message American Express from inside the Amex app

You will be able to use the American Express Centurion Lounge in Heathrow Terminal 3 when it opens later this year (I have no doubt that this will be an excellent lounge – Centurion Lounges have a great reputation – but Platinum cardholders would have got access anyway and there are already two good Priority Pass lounges in Terminal 3.  There is nothing new about this.)

Conclusion

For existing Platinum cardholders, the key question is whether you can easily use the monthly Addison Lee credit.

If you will, the increase in annual fee is offset and you are in a similar position to where you are today.  If you can’t use the Addison Lee credit, you are facing a £125 fee increase with very little in return, unless you become a heavy onefinestay user.

For potential new Platinum cardholders, the increase in target spend to £4,000 within three months to trigger the sign-up bonus could be a deal-breaker.  I strongly recommend applying before 11th June to lock in the existing £2,000 spending target if you can.  You can apply here – note that the website will not be updated with the new details until 11th June.

As a reminder, you qualify for the 30,000 Membership Rewards points sign-up bonus if you have not had any card which earns Membership Rewards points – ie Gold, Green, Platinum, Centurion or the Amex Rewards Credit Card – in the past 24 months.

In general, you need to look at The Platinum Card like an iPhone.  You could, in theory, save a lot of money by scrapping your iPhone and buying a torch, alarm clock, Chromebook, portable hi-fi, calculator, stopwatch and a non-smartphone separately.  Most people don’t.

Similarly, you could drop your Platinum card and:

pay for travel insurance for your entire family and the families of five random people you would otherwise give a supplementary card

pay for car hire insurance when you rent (although insurance4carhire will sell you an annual policy cheaply)

pay for airport lounge access, potentially via a Priority Pass (or buy pricier tickets which include it)

pay more for luxury hotels rather than using Fine Hotels & Resorts (admittedly you can book many FHR properties with similar benefits via our hotel partner Bon Vivant)

pay more for Eurostar tickets to get lounge access via your ticket type

pay for better quality rooms and breakfast at Hilton, Marriott, Radisson, Melia and Shangri-La hotels instead of relying on your status benefits 

pay for an ice scraper for your car rather than using the new metal Platinum card

etc etc.  You need to do the maths based on your own personal circumstances.

Should I apply for The Platinum Card NOW to lock in the £2,000 bonus spend target and the £450 fee?

Probably.  You will get a better deal than usual, because you will only pay £450 but will earn 11 x £10 Addison Lee credits before your first renewal at the higher rate.

Wait until tomorrow, however, when I will run a full article on what The Platinum Card gets you.

The Platinum Card website is here if you want to apply or find out more, although the benefits I describe above will not be shown until 11th June.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (674)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Andrew S says:

    Something that I’ve noticed on the Amex Travel for airfares is that it now shows the International Airline Programme airfares when searching business/first class. Worth 10%-20% discount on average (depending on fares and participating airline of course!)

  • TripRep says:

    £575? and twice the spend for a bonus. Crikey.

    Suppose its still great for frequent euro sleazy jet hoppers grabbing PP lounge access. (TRH, etc)

    About to cancel my wifes Gold, wondering if they might offer a temporary sweetner if folks are quitting Amex in spades.

    • Shoestring says:

      Matter of timing, I certainly won’t be holding longterm at Plat level (will downgrade or cancel).

      But you’re right, with good timing I can get the insurance benefits and (say) 8 usable (= outward ie booze) lounge entries over 2 months’ sub

      • Polly says:

        Good planning. We will go from green to plat when it’s time to refer back…d travel beckons.

  • Gary says:

    Seriously thinking of cancelling Platinum card, as my major benefit has been Airport Access and Hotel upgrades. Travel insurance is worthless is if you have any pre-existing conditions as they will not cover you even if you are prepared a premium.

  • Henry says:

    I’ve said before that Amex massively overvalues its insurance. The fact that half the insurance requires purchase with amex means it has none of the flexibility of a purchased policy. I appreciate that HfP self insures on cancellation and curtailment etc but that stuff is particularly important if you urgently need to get home which has happened to me and cannot be achieved cheaply. If I was evaluating the card benefits I would ignore the travel insurance.

    I think they undervalue the priority pass and if you travel enough then it is an excellent benefit. Never used the fine hotels and resorts and I am not convinced that I would. I got some pretty good benefit from it giving Marriott gold a few years ago but that is the only hotel membership benefit I made use of.

    Addison Lee is pointless outside of London and as a non londoner I dont know why you would take a cab instead of the tube. Caveat here, I really don’t like taking taxis.

    If i got platinum again in the future, it would be based on the priority pass.

    • Tom says:

      I think the principal issue with Priority Pass is fact that independent lounges, especially in the UK, seem to be getting less-and-less welcoming to them. It is by no means an access-guarantee, and incomparable to alliance lounges.

      The “Lounge Full” issue has been a problem for years, made slightly better by the ability to pre-book No1s in T3 and LGW. However at other lounges such as Aspire (TO WHAT?) we seem to be getting more-and-more lip from the lounge hosts when using the card.

      Last weekend at Luton, despite large groups ahead of us and behind us paying on the door – the lounge agent took the card and said “we don’t like these, we prefer PAYING customers”. I didn’t argue, just gave him a disapproving grunt to ensure access then emailed the comment to Priority Pass who have called me 3 or 4 times since then to discuss their follow-up with Aspire/Swissport. Seems like it’s a matter they are particularly sensitive to.

      Received similar treatment at Stansted. Regrettably we have to fly routes serviced only by budget airports 4/5 times a year, so our Utility value of Priority Pass is at least £250 a year providing they continue to gain access to these lounges. Sadly this is less-and-less reliable, and there is no preferential treatment over LoungeKey / Dragon Pass (that are growing).

      • Polly says:

        Exactly what’s happened again and again to us at STN and LGW. Might get in, might not. Grain store need to open in a few of these airports. And in LGW North term. What happens when we are turned away. I sent in my receipt for food and drink to amex, after a fight, we got a few MRs. It’s a benefit of the card, and not right if people are continuously turned away.

  • Jordan D says:

    If the Add Lee benefit is for main & supp card holders, then (2 x 12 x £10 = £240) due to taking at least 2 Add Lees a month for work, I’ll be up vis-à-vis today’s £450 cost. It’s not ideal, as I’m basically gambling against future work patterns remaining the same.

    That said, if it is for just the one card that we get the £10/mth (£120), it is a different proposition.

    • Leo says:

      Please do. It might tip it for us.

      • james says:

        +1 – That said, I had trouble getting supp cards Amex travel offers to track. They had to be added manually.

      • Rob says:

        Asked. Only main cardholder.

    • Jordan D says:

      Please do Rob – because it really changes the maths on this one …

      • Rob says:

        Confirmed from Amex – only the main cardholder gets the AddLee credit. Main article updated.

  • Murray says:

    Another thing that might help justify the changes for me – is Centurion Lounge access definitely per card or could it be per card holder (I.e. supplementary card holder not included)? It’s not clear on Amex’s site.

    Plus, I know the Centurion Lounge is due to open in mid 2019 but we are already nearly there and apparently construction hasn’t even started yet – anyone have any idea?

    • Murray says:

      Sorry – I should have specified – the Centurion Lounge in LHR.

    • Klaus-Peter Dudas says:

      I am a supplementary card holder and have used the Centurion Lounge in the past without any problems

    • Kenyon says:

      With the changes announced last year Centurion lounges are no longer the great prospect they used to be.

      • Murray says:

        Thanks for that – sounds promising!

        Kenyon, what changes were they if you don’t mind me asking? I think you can still admit two guests so with a supplementary card that would work for up to six people I’m hoping!

  • illuminatus says:

    Add Lee is probably the worst value of cabs – when I need cheap and easy, I use Uber, when I need something good, I use Wheely.

    So this is very poor news from Amex – essentially a significant (£240) fee increase with nothing in return. Has been a loyal non-churning customer for the last 5 years, but this is the opposite of rewarding loyal customers. I have been really looking to a higher earning rate on Plat, and we get THIS instead?..

    My Plat is up for reniewal in 6 weeks, will most likely be cancelled for HSBC WE Card.

    • Kenyon says:

      +1 Addison Lee are bloody awful. I’m Guessing they went with Addison Lee because they’re cheap and got a good deal. Shows that Amex are doing this on the cheap imo. Even the German Plat is better value now!

    • Rob says:

      That’s what I don’t get about these changes. They have hit loyal non churning customers rather than the churners. My wife has had her BA Amex and Amex Platinum for 10 years, never churned. Now she can’t get any more sign up bonuses as a result. Makes no sense, she should have churned to death like a lot of people!

      • Genghis says:

        If your wife is not a churner, not being able to get another sign up bonus is irrelevant, surely?

    • Tom says:

      Still dissecting this news, but it does seem particularly unwise of AMEX to combine the rate hike with a monthly, non-accruing credit for a regional minicab firm with questionable ratings.

      I would hope it signals an upmarket-shift for Ad Lee. Like most companies facing tech disruption they seem to have abandoned the core pillars of the trade (timeliness, manners, cleanliness). I have had a couple post 11pm Gatwick arrivals with Ad Lee prebooked only to hang around in the car park for 10+ mins waiting for the car to arrive, whilst paying the “meet & greet” premium.

      On the other hand I have made mistakes on bookings in the past (wrong day / time) and the Ad Lee call centre have been fantastic.

      Either way I am done using Uber for Airport Transfers – had a few too many smelly/broken cars, drivers just shy of nodding-off on motorways, or drivers taking an age to get moving for a car-park pickup. Similarly most other mini-cab firms in London seem to offer a sub-Uber standard for a above-Uber price (airportstransfer.com being my only exception).

      • Neil Spellings says:

        My last few minicab airport transfers booked in advance via Minicabit app were all cheaper than my four previous airport Ubers.

  • Nick says:

    I would be interested to see what mr points get converted into. My suspicion is that it is mostly Avios and hotel points, but I could be wrong. I just wish someone could come up with a rival scheme to give amex a bit of competition. I appreciate it’s not for everyone but if hsbc could add the main hotel partners to their points scheme it would be a game changer for me, given the universal acceptance of MasterCard.

    • Polly says:

      Nick,
      What they really need to add is the car hire insurance. With our green plat, now we will buy an annual car hire insurance for both of us.
      Would be the best if they added BA Silver. That would be the best game changer in town.

This article is closed to new posts. Discussion continues in the HfP Forums.