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Has a 2nd Lloyds Avios Rewards upgrade voucher appeared in your Avios account?

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I’ve had numerous emails from readers in recent days who have found a new upgrade voucher appearing in their avios.com account courtesy of their Lloyds Avios Rewards credit card.  

If you didn’t get an email telling you it was there, it is worth checking anyway.  It will say:

Lloyds Bank Avios Rewards Upgrade Voucher
Valid from 29/09/2018
Expiry date 31/10/2019

It isn’t clear what is happening here, but it is a widespread situation.  My best guess is that this is part of the process of closing down the current cards.

Or, of course, it could be a mistake.

Lloyds was struggling to find a sensible plan which would allow them to close the cards.  They are being forcibly replaced with ‘next generation’ Mastercard-only Lloyds Avios Rewards credit cards which are substantially different from what you have now.

The new Lloyds Avios Rewards Mastercard will offer:

No annual fee

0.4 Avios per £1 you spend in the UK

0.8 Avios per £1 you spend outside the UK

0.4 Avios per £1 transferred on a balance transfer (this is a new benefit – Lloyds Duo Avios cardholders used to get Avios on balance transfers but Lloyds Avios Rewards cardholders did not)

….. plus an extra 25% bonus for Club Lloyds current account holders.

The bad news is:

There will no longer be a generous Amex card option

Overseas spending is no longer free – you will pay 2.99% on FX spend

There will no longer be an upgrade voucher

Because most cardholders will have their old card closed part-way through their membership year, it would be unfair to stop them getting a final upgrade voucher.

Lloyds may have decided that the cleanest thing to do is to give every cardholder their current year voucher.  It may also be a gesture towards Avios Rewards cardholders who are annoyed by the loss of 0% FX fees and the voucher.

Perhaps you should spend it quickly, though, just in case it is an error.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (147)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Andy says:

    No free upgrade voucher for me ????

  • Alex W says:

    Not for me, although I got given 2 back in Feb when the transfer issue was finally resolved. Was hoping to get another one or at least extend the expiry because I won’t able to use both this year.

  • Kevin says:

    Sorry could anyone please clarify a bit what does it mean 2nd upgrade voucher. My understanding is I will get an upgrade voucher (2 upgrade vouchers?) when I hit the £7k benchmark on the card within a calendar year or have I missed anything.

    • Rob says:

      Yes. Lloyds appears to be giving out vouchers irrespective of your spend.

      • Alan says:

        Is it quite as clear as that? I’m a few hundred off £7k and no voucher for me…

    • pauldb says:

      I think the “2nd voucher” sentiment has come from Flyertalk where it was first highlighted by those thinking they’d got a 2nd voucher in one card year. Same for us: I’m in a new year (since July) – not yet at £7k and no surprise voucher; wife has a December anniversary, got the current-year voucher in April and now got a 2nd (and hasn’t spent more than £8k).
      So if there’s a theme, are these always appearing to those who have already earned the regular one? Which would mean Lloyds isn’t presenting this to those who are losing this year’s voucher optionality..

    • pauldb says:

      That said, maybe it’s not such a great idea helping Lloyds figure out where the noes are buried. 😉

  • John G says:

    Nothing for me. Anniversary date is April and have not had a voucher this card year.

  • Frenzie says:

    I had 3 (!!) vouchers appearing (I have the very old premium lloyds card too)

    2 upgrade vouchers and 1 economy companion flight voucher.

  • Frenzie says:

    I have the old Lloyds Premium Avios card and I have reveived 2 vouchers.
    1 economy companion voucher and 1 upgrade voucher.

    Nice.

  • Kathy says:

    Nothing for me. My card anniversary is August, so I am only a couple of months (and about £1500) into my card year. Maybe they’re doing a staggered close-down? Or knowing Lloyds, it could just be a complete error.

    • John says:

      Same here, August card Anniversary. £4.5k in the 2 months but no voucher.

  • Tony says:

    I just have 1 voucher which I did recently trigger.

    • Johnny Holmes says:

      How long from triggering it did it appear in your account? I triggered 6 weeks ago, with a statement date of 3 weeks and still nothing!

This article is closed to new posts. Discussion continues in the HfP Forums.