Louis Vuitton opening in London Heathrow Terminal 4

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• Gordon Ritchie says:

  13 Jul13 July 16:04

  Thanks for heads up on CPT 241. Three couples booked on 08/02/19 direct. Would have actually preferred one way via JNB to try out 787 version!

• Stu287 says:

  13 Jul13 July 16:56

  OT – I recently had a trip to paris orly for work. I chose orly due to the meetimg takimg very close to that airport and went out of my way to fly lcy on ba. Flight out was fine but flight home was cancelled and had to fly cdg to lhr instead.

  I semt them the bill fpr the taxi to cdg which they duly agreed to pay bit i then complained further given that I had to cancel a meeting as a result of needing to travel to cdg instead of 10 mins to ory. Plus then trek to lcy and pick up my car from Heathrow.

  Was I being reasonable in expecting them to chuck me a few Avios? They advised that there was nothing they could do other than reimburse my taxi amd that was final. I cant help but feel a little annoyed…. I need to book a flight to sfo in the next week for three of us and was planning to go BA but might think again.

  Has anyone else been in a similar situation?

  • Genghis says:

    13 Jul13 July 17:07

    Why was the original flight cancelled? How delayed were you getting back to LCY?

    • Stu287 says:

      13 Jul13 July 17:11

      They didnt give a reason and just sent confirmation of the booking on the new flight which was actually within 10 mins of the original so in theory i wasnt late back to the UK. It did take me a lillte over an hour to get from lhr to lcy on the train/tube/dlr

      • Genghis says:

        13 Jul13 July 17:30

        No compo. Expenses (taxi and tube) only

      • the real harry1 says:

        13 Jul13 July 17:37

        Of course there’s compo unless the cancellation was for extraordinary circs
        see https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Cancellations/Short-haul-cancellations/

        Depending on notice received, OP should get EUR 125

        Cancellation means cancellation of original flight – re-routing doesn’t affect the right to compo. Claim online and EUR 125 should be yours with no quibbles expected unless they quote extraordinary circs, ATC etc. Operational reasons are not extraordinary circs.

      • Stu287 says:

        13 Jul13 July 18:43

        To me it reads as though i am not entitled to anything given it says depart more than one hour before and land less than two hours after to get any compo?

      • the real harry1 says:

        13 Jul13 July 18:51

        It’s more straightforward than that. Your original flight was cancelled —> compo.

        Just because they got you there on a different flight at pretty much the same time does not negate your right to compo for the cancellation.

        It’s not being greedy. You were inconvenienced.

      • the real harry1 says:

        13 Jul13 July 19:08

        OK I see your sticking point. They didn’t give you an alternative flight from the same airport, to the same airport.

        If they had changed your Orly – LCY flight for another, within the timeframe, then no compo.

        But they changed it to CDG-LHR.

        = compo

• Roger says:

  13 Jul13 July 17:16

  Is anyone still waiting for IHG Creation points to post this month?
  With my points credit this month, I should qualify for SE but points have not posted to account, statement generated 2/3 days ago. Normally points post within a day or two.

  • Genghis says:

    13 Jul13 July 17:31

    My wife’s didn’t post last month (23rd of month) as planned and so required some chasing

• Graeme says:

  13 Jul13 July 17:18

  Completely OT, I remember reading on here to link your SPG account to Amex MR you have to put some 0’s in. How many please?

  • Genghis says:

    13 Jul13 July 17:28

    4

    • Graeme says:

      13 Jul13 July 17:33

      Thanks 🙂

• Jon says:

  13 Jul13 July 17:26

  OT: I should know this, but I’ve forgotten! When you go over the one year card anniversary of the Preferred Rewards Gold card, can you cancel and get a pro-rata refund? I know it’s like that for the plat.

  Also, if you have charges on the card (and want to cancel), can you just ask to pay off the bill when you cancel? I’m assuming you don’t need to wait till statement day?

  • Genghis says:

    13 Jul13 July 17:30

    Yes and yes (I’ve only ever cancelled though when no pending charges on acct)

    • Jon says:

      14 Jul14 July 09:22

      Thanks!

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