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MBNA is closing your Virgin Atlantic credit card – should you apply for the new version?

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If you have the MBNA-issued Virgin Atlantic White or Black credit cards, you should have received a letter yesterday telling you what I predicted was going to happen – that the cards are closing sooner rather than later.

The letter is vague, saying only that ‘you will receive more information from us by 15th June’.  MBNA has to give you 60 days notice of changes to the card so, even though the letter was undated (it just said ‘May 2018’) I would guess that the MBNA / Virgin Atlantic cards will close on or around 30th June.

What will happen to my cards?

MBNA will not close your account.  Based on what happened when the BMI Diamond Club cards were closed, you will be transitioned to an own-brand MBNA credit card.

It is likely that the card you are offered will depend on what MBNA thinks of you.  Some ex-BMI cardholders were offered a cashback card.  I was offered a ‘no rewards’ card which I obviously cancelled immediately.

Will I get a refund of the fee if I have Black card?

Almost certainly.  MBNA gave me a pro-rata fee when they closed by BMI Diamond Club card.

Should I apply for the new Virgin Atlantic credit cards now?

Yes.  You can apply for new cards even though you currently have the MBNA card.  You WILL receive the sign-up bonus.

You can see full details of the new Virgin Atlantic credit cards, and apply, by clicking here (free card) and here (paid card).  The main marketing website is here.

You might want to keep using the American Express card linked to your existing White or Black MBNA card until the bitter end, because of the high earning rate.

On the other hand, you might want to start earning towards the 2-4-1 or upgrade voucher on the new Virgin Money cards as soon as possible.  It is also not smart to keep using the Visa element of the existing White and Black cards because the new Mastercard is more generous.

What are the two new Virgin Money Virgin Atlantic credit cards like?

Here are the key features:

You can choose between a free Virgin Atlantic Mastercard and a paid Mastercard, with a 5,000 mile and 15,000 mile sign-up bonus respectively – you get this bonus even if you have have the MBNA cards

The earning rates are EXCELLENT.  0.75 miles per £1 on the free card and 1.5 miles per £1 on the fee card.

The new Virgin credit cards have a 2-4-1 voucher which works like the BA Amex voucher.  But … and this is a big ‘but’ … you need to be Flying Club Gold to use it in Upper Class.  You need to be Flying Club Silver to use it in Premium (Virgin’s new name for Premium Economy).  A base level ‘Red’ member can only use it in Economy. 

Solo travellers can choose, instead, to upgrade a return Economy redemption flight to Premium Economy.  This is available to everyone regardless of status.  As the upgrade voucher is valid for two years, a couple could also benefit if they earned two vouchers in consecutive years or each had their own credit card.

All Virgin Atlantic credit card holders get free access to Virgin Money lounges around the UK 

Let’s look at the two cards in detail.

Virgin Atlantic Reward credit card

The FREE card – Virgin Atlantic Reward credit card

I am legally obliged to tell you that the representative APR is 22.9% variable.

As you can see from the picture above, the free Virgin Atlantic Reward credit card is pretty cool, as credit cards go.  There is NO information on the front!  No card number, no personal name.  What you see above is what you get, apart from the addition of the chip.  The card is also coloured red on the edge which makes it stand out when you look into your wallet or card holder.

This is what you get (full details are on the Virgin Money website here)

  • No annual fee
  • 5,000 miles with your first purchase (within 90 days of card opening)
  • 0.75 Virgin Flying Club miles per £1 spent
  • Double miles on online or call centre bookings with Virgin Atlantic and Virgin Holidays
  • Unlimited free access to Virgin Money lounges across the UK
  • 0% interest for six months on balance transfers (3% fee)
  • Spend £20,000 in a card year and select a 241 voucher, upgrade voucher or another reward – more on those below

You can add one supplementary card during the application and up to two more later on.

You can apply for the FREE Virgin Atlantic Reward credit card here.

Virgin Atlantic Reward+ credit card

The fee card – Virgin Atlantic Reward+ credit card

This card has a representative APR of 63.9% based on a notional £1200 credit limit and the annual fee.  The representative APR on purchases is 22.9%.

This card is even cooler to look at, in my view, than the free card.  Again, your name and your card number are printed on the back, giving an impressive looking piece of plastic.  The card is also coloured red on the edges.

This is what you get (full details are on the Virgin Money website here):

  • £160 annual fee
  • 15,000 miles with your first purchase (within 90 days of card opening)
  • 1.5 Virgin Flying Club miles per £1 spent
  • Double miles on online or call centre bookings with Virgin Atlantic and Virgin Holidays
  • Unlimited free access to Virgin Money lounges across the UK
  • Free global wi-fi access via Boingo
  • 0% interest for six months on balance transfers (3% fee)
  • Spend £10,000 in a card year and select a 241 voucher, upgrade voucher or another reward – more on those below

You can add one supplementary card during the application and up to two more later on.

You can apply for the Virgin Atlantic Reward+ credit card here.

Virgin Atlantic credit card

These are your rewards for hitting the spending target each year:

Your reward is triggered IMMEDIATELY upon hitting the spending target.  The target is £20,000 in a card year for the free Virgin Atlantic Reward Credit card and £10,000 in a card year for the £160 Virgin Atlantic Reward+ credit card.  You do NOT need to wait until the end of your membership year before you receive your reward.

This is what you can pick from:

All Flying Club members:

A 2-4-1 voucher, valid for two years, for a Virgin Flying Club redemption in Economy, or

An upgrade to Premium when you book an Economy reward flight (requires reward availability in Premium)

Flying Club members with Silver status:

A 2-4-1 voucher, valid for two years, for a Virgin Flying Club redemption in Premium or Economy, or

A Virgin Clubhouse lounge pass for Heathrow or Gatwick (requires a same-day Virgin Atlantic flight), or

A return upgrade to Premium when you book an Economy reward flight (requires reward availability in Premium)

Flying Club members with Gold status:

A 2-4-1 voucher, valid for two years, for a Virgin Flying Club redemption in Upper Class, Premium or Economy

TWO Virgin Clubhouse lounge passes for Heathrow or Gatwick (require same-day Virgin Atlantic flights)

A return upgrade to Premium when you book an Economy reward flight (requires reward availability in Premium)

Taxes and charges are due on ‘free’ 241 seats in the same way as the British Airways American Express 241 vouchers.  Vouchers are valid for two years and you must fly the outbound leg of your trip before the expiry date.

Interestingly, the 241 voucher flight does NOT have to originate in the UK which will benefit some expat readers.

Last month I wrote a Q&A piece to answer some questions raised by readers about the cards, which may answer any questions you have.  You can find that here.

You can learn more about both cards, and apply, on the Virgin Money website here.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (December 2021)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, one has a bonus of 15,000 points):

Virgin Rewards credit card

Virgin Atlantic Reward Mastercard

The UK’s most generous free Visa or Mastercard at 0.75 points / £1 Read our full review

Virgin Rewards Plus credit card

Virgin Atlantic Reward+ Mastercard

15,000 points bonus and the most generous non-Amex for day to day spending Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

The Platinum Card from American Express comes with 30,000 Membership Rewards points, which convert into 30,000 Virgin Points:

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (187)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Cal says:

    Slightly OT: Is there a good guide for attaining status with VX? It would be quite handy to know with the class available for using the voucher.

  • Simon Br says:

    Also OT, does anyone know how to keep Gold HHonors status once obtained using the HHonors Visa Barclaycard? They say you keep it throughout the year after achieving the triggering spend, so what is required to keep it beyond that year?

    • TGLoyalty says:

      Another spend trigger? Stay the required number of nights/stays or the easiest route of all sign up for Amex platinum for a few months and get SPG/Marriott gold too 🙂

    • Andrew M says:

      £10k of spend through the card each calendar year will keep it. Alternative route – with no spend requirement, but large annual fee, refundable pro rata – is to take out Amex Platinum for a short period to get the various hotel statuses (Inc Hilton Gold) and then downgrade / cancel. All hotel statuses then retained for at least 12 months (up to 24 I think!).

      • Simon Br says:

        Thanks for your replies.

        • Anna says:

          Hi Simon, when I got HH gold status about 2 months ago with my Platinum card they were offering two years of status, don’t know if this is still the case but worth enquiring.

        • Alan says:

          Still the case. Mine (upgraded to platinum 2 days ago) is valid to March 2020

        • john says:

          I don’t think it’s two years of status. You get ‘this’ year and all of next year (in Hilton’s calendar). So if you apply in February, you’d get ‘February’ and all of next year.

    • Ray says:

      I’ve just tweeted customer services the last two times I dropped to silver and done a Gold challenge (5 stays in 90 days).

    • John says:

      There are Flyertalk reports that the card erroneously gives “lifetime” Gold

  • KBuffett says:

    OT – does anyone know how long it takes to transfer points from AMEX MR to SPG? I requested the transfer on 7th and need them I am planning to check into a Marriott in 14th Getting worried!

    • Anna says:

      Probably been delayed by the Bank Holiday weekend.

    • Stu N says:

      Usually 24 hours, 48 max. If your accounts were not already linked – by saving down details or from a previous transfer – it may take longer.

    • Matt says:

      Don’t wait for the email confirmation from Amex as the transfer will happen before then but you don’t get notified until around a day later.

      Also I think the SPG call centre will reserve a hotel room for you while the points transfer is going through if you’re worried about waiting.

    • Genghis says:

      I always set up the transfer links in advance. My experience has always been transfer in the AM, they appear in SPG around 4pm or so the next day.

  • Rob says:

    Close to my 10k spend to get my upgrade voucher on my virgin MBNA card. Will they issue it if I hit it before end of June?

    • Rob says:

      Almost certainly.

      • Neil says:

        I noticed a few months back that MBNA issued an upgrade voucher after I spent £5000 almost as soon as I hit a target. Normally they wouldn’t have issued these until my anniversary but it appears that knowing they were about to cancel the card then issued them as soon as the target was hit….

        • Alan says:

          Interesting – didn’t happen to me and I hit the target just in the past couple of months.

    • Gumshoe says:

      The letter from MBNA explicitly states that for now, it’s business as usual and all benefits continue as before.

      So yes, you should be absolutely fine.

    • Memesweeper says:

      I got my spend target for all of the vouchers within 3 months of getting the card. I’m still waiting for the vouchers and to be honest I don’t want them sooner! Might get a couple of months pro-rated refund which would be nice.

      • Memesweeper says:

        “The card” above means the MBNA Virgin Black — should have made that clear!

    • Laura windsor says:

      Do you mind me asking if you have he white or black card?
      We got 2 upgrades last year but can’t remember what we need to spend to get them each year.
      Thank you.

  • Laura windsor says:

    We have a black MBNA Virgin reward card.
    Can anyone tell me what it was I needed to spend to get my upgrade voucher?
    We got 2 last year but for the life of me can’t think what we had to spend:-)
    Thank you.

    • Alan says:

      1 voucher per £5k spend on the Amex, max 2 vouchers.

      • Laura windsor says:

        Thank you.
        Hopefully if the card ends before our year is up (November) we will get our free upgrades and a refund on our years fee.

  • Mark says:

    Rob, do you think the “sign-up miles” will increase for those who wait before making the move to the new Virgin card? Virgin should be able to see who has not moved from MBNA.

    • Alan says:

      I think there is a danger that the bonus may decrease. If people are using a VS card, they are probably using it for a reason. If you still want to collect VS miles on non-amex spend then you are only left with one choice. That could cause Virgin to drop the incentive to sign up as you woudl sign up anyway.

      Not saying that will happen, just that it is a possibility

    • Rob says:

      No. Virgin told me that the money is not there, at 0.3% interchange, to fund anything higher.

    • Andrew says:

      You never know. Virgin fans will jump on the card immediately so why offer a massively generous bonus at launch. Others may require more of an incentive down the line to sign up (assuming the economics support it).

      • Rob says:

        The economics don’t support it. I find it hard to believe they support it at the moment, but VM wants to grow in cards and VA sees it as part of the broader brand building activity (ie people will fly with them if they know they can top up their account with a credit card).

  • Noggins says:

    I don’t think MBNA have done much to impress over this long expected move. We have had notice from more than one source where our MBNA Virgin cards are held on file for regular payments that the card ‘is about to expire’ – when the expiry date on the card is a year or two away. So they have been telling merchants way before getting round to their card holding customer.
    Furthermore we had trouble with the new Virgin cards with my wife’s card refusing to work correctly despite a couple of ‘it will work now’ reassurances. A complaint did at least produce some better customer service – and a £25 credit as a ‘sorry’.

    • Alan says:

      One thing I do like with MBNA though is the ability to transfer credit limit between cards. I recently shut two VS White cards and transferred the limits over to my AA Visa before doing so.

    • Peter K says:

      The new virgin cards are from Virgin Money, not MBNA…

    • Callum says:

      Is there such a mechanism for the issuing bank to tell payment processors the the card is going to expire soon?

      Aside from not seeing any reason why they would want to do it anyway, I’ve never heard of that.

    • Mr Dee says:

      No way would merchants be told such stories as to when a card will be discontinued.

  • S879 says:

    OT: Can anyone confirm that the platinum upgrade link is still working for people who want to upgrade from the old Gold Amex? I know the link has been posted but has anyone successfully got them since the change to the Gold card? Thanks.

    • LB says:

      I reached my gold-platinum upgrade target yesterday after upgrading 2 week’s ago. I’ll keep you posted when/if I get the 20000 bonus.

    • Alan says:

      I used the link and, as you go through the process, it still says that you will receive 20,000 points for reaching the spend target. I took a screen shot just in case.

      I haven’t received my new card yet so haven’t really started to attack the £1000 spend so can’t comment as to whether the points actually post. Hopefully LB will have some positive news soon.

      • Mr(s) Entitled says:

        I thought once approved the spend started to count immediately. The card itself is just a piece of branded plastic. You dont have to wait for it to arrive because the account has been upgraded and your old gold card linked to the new plat. Someone else can probably confirm.

        • MattyS says:

          My spend started to count towards the target as soon as the card was shown as having changed to Platinum on the app (didn’t check until day after successful application though but it might change immediately) even though the card hadn’t arrived. Bonus arrived next working day after hitting spend.

        • Genghis says:

          Correct. What’s important is what it shows on your account page.

      • Alan says:

        Cards turned up today so the spending can start regardless!

    • Genghis says:

      Used link early last week. Spent £1+ Fri, points including 20k posted today.

    • ANDREW WAKEFIELD says:

      Be careful. If you have received any kind of sign up bonus in the last year you won’t get the bonus again.
      I had Gold Amex Charge Card and received spending bonus, I then upgraded to Platinum AMEX Charge Card and achieved spending to get bonus but AMEX wouldn’t give it.
      Platinum Charge in US is actually made of stainless steel, and has far better benefits.

      • Genghis says:

        Misinformation?

      • Rob says:

        If you used the upgrade link then you would get the upgrade bonus. You wouldn’t get a bonus for a fresh Platinum application, correct.

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