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Bits: Virgin redemptions with infants, Qatar increasing Scandi frequencies, Amex and Ryanair

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News in brief:

Virgin Atlantic has still not changed its infant policy, one year on

When the Virgin Atlantic website was relaunched last December, it changed its policy on the pricing of infants on Virgin Flying Club redemptions.

Redemption tickets for infants had historically been charged at 200 miles (Economy), 750 miles (Premium Economy) or 1500 miles (Upper Class) plus taxes and charges.

From last December, they were charged at 10% of the lowest cash fare, plus taxes and charges.

This appears to have been forced on Virgin by the limitations of the new booking software, which they inherited from 49% shareholder Delta.  The new policy is identical to the Delta policy.

The problem is that 10% of the lowest cash fare can be a LOT of money.  This is especially true on one way bookings where no discounted tickets are available.  A one-way Upper Class flight to New York on 1st February will cost you £5,897.  This means that Virgin will ask you for £589, plus taxes and charges, for your infant redemption ticket.

Virgin Flying Club told me a year ago that they were fully aware of this problem and that a fix would be in place in H1 2017.  It is now December, and a recent email from a reader confirms that nothing has changed.  Whether you book a cash ticket or a redemption ticket on Virgin Atlantic, a lap infant will still cost you 10% of the cheapest cash fare at the time of booking.

British Airways, for comparison, will charge 10% of the adult Avios and 10% of the adult taxes for a lap infant.  This is more like it.

Qatar Airways increasing frequencies to Scandinavia

Qatar Airways has been offering some truly exceptional deals out of Scandinavia this year, such as the recent £1300 business class fares to Australasia.

They have proved so popular that the airline is increasing its frequencies.  Oslo will increase from seven to 10 flights to Doha per week whilst Stockholm will increase from 14 to 17 per week.

17 long haul aircraft a week out of Stockholm is a lot of premium seats to fill, so hopefully the flow of good value business class deals will continue.

Do American Express customers fly Ryanair?

Whilst this is not ‘news’ in any sense of the word, I found it amusing.  A reader sent me an email he had received from American Express encouraging him to sign up for new cashback offers.  See here:

Whilst 12,000 people had chosen to register for the ‘£20 back on a £60 Eurostar spend’ deal, only a paltry 311 had signed up for the offer of ‘2000 bonus Membership Rewards points when spending £80 on Ryanair’.  There isn’t even any guarantee that those 311 people were eventually going to fly to Ryanair – many will have saved the offer ‘just in case’.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (182)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Anna says:

    I didn’t know Ryanair accepted Amex, going to check my accounts for this offer. As another poster pointed out, when you need an economy flight from the regions, why would you want to go via Heathrow?

    • Bob says:

      Because for a majority of worldwide destinations, whether business or economy, the main alternatives are transiting in AMS or CDG. Or finding a direct route from MAN, BHX or EDI. Why would I want to go to MAN, BHX or EDI when it is quicker to travel to LHR instead? From Northumberland, anyway. And much of the south-west too. Plus Scotland. And the south-east.

      • Anna says:

        Well obviously I was speaking from the point of view of travellers whose local airport is (for example) Manchester or Liverpool. And Ryanair doesn’t fly worldwide so that comparison isn’t valid.

        • Peter says:

          Absolutely agree Anna. That struck me as a particularly London centric comment. Board any Ryanair flight in the regions and you’ll notice – aside from stag do’s – that it is generally full of middle class families flying direct to holiday homes (be they owned or rented) in Europe. They are very much Amex target customers. BA may have decided they are not interested in this market but easyJet and Ryanair certainly are – and very successfully too.

        • Bob says:

          Not a London centric comment at all. If you’re in the Liverpool to Leeds corridor, then it is quite easy to get to MAN. And MAN does have a wide range of destinations. But if your local airport is Teeside, or Newcastle, or Bristol, or Cardiff – then LHR does play a big role. It is easier for me to get to LHR than it is MAN or LGW or BHX. So when you need an economy flight from MOST of the regions, LHR/AMS/CDG and to a lesser extent FRA play a big role.

  • Egg says:

    it can be difficult to spend £80 on a ryanair flight.
    I have no problem with the airline. Buses with Wings.
    The biggest issue with RyanAir is the passengers who do not understand their rules.
    Play by RyanAir rules & there is no problem.
    I love how I can choose what I want to pay for & what I do not.

    To keep prices low, they have to find new ways of charging for things.
    People will just huff & puff about it, but would also moan if the ticket went up £10 – instead, I can save the £10 & choose if I want to pay to be seated next to another travelling companion or not.

    • the real harry1 says:

      not for us – quite tricky to get under £80 EW (esp school hols) as they have a bit of a monopoly on our local airport/ route to place in the sun combo & don’t fly every day

      for some hols, I’d much rather fly them than BA tbh as it’s much less stressful going local-ish/ saving the journey up to LHR – unfortunately we can’t usually make the cost & convenient timing stack up against BA on points/ frequency

  • filipino_chino says:

    If i got the offer for Ryanair i would use it…

    TBH If you just want to get from a to b and you follow their rules, you cannot do it cheaper… For short flights it’s fine.

    OT – this was targeted, but seems to work for anyone who has an amex card:

    americanexpress.co.uk/goldcomp

    Get the gold Credit Card from the above link, spend 500pounds and get 5000 membership reward points, no fee for the card. Offer was too good to pass up, card turned up yesterday for 3 members of my family.

    • Alan says:

      Thanks for that – it looks interesting. Might already have too many cards at the moment though!

    • TripRep says:

      Any links/offers for adding a supplementary card (had my account >3 months now)

      • Anna says:

        There’s onw which pops up on Facebook offering 3000 MR points for adding a card, however Amex now seem to charge £45 for this so it’s not such a good deal.

        • Genghis says:

          Only get one free supp on the MR cards. For a second supp on the Gold it’s £45, £170 on Plat but no such charges on BAPP.

    • JP says:

      Thanks for the reminder, I had forgotten about the companion credit cards. I have had them before, but I think it was only 3000 for £500 last time I had one.

      • Lawro says:

        @Genghis 10:06

        That’s not strictly true. You only get 1 free supp on the Gold card before being charged £45 for additional ones.

        On the Plat however, you get 5 free supp cards, but only one can be a Plat. Further Plats would incur the £170 charge. You can get an additional 4 Gold/Green supps for free.

  • Alan says:

    WE are AMEX customers and we have flown Ryanair in the past. Not my favourite airline but they (usually) get the job done.

    I always try and pay with the method that has the lowest charges though, so I’ve never used my AMEX card with them. To be honest, as posted by someone else already, I didn’t realise they accepted AMEX

  • Carl says:

    Didn’t get targeted for the offer. I try to avoid them if I can but do occasionally end up flying them as they can often just be a lot more convenient. I think my last flight for my OH and me came to just under £80 total so wouldn’t quite have qualified.

  • Mikeact says:

    I guess from January there won’t be any more Credit Card fees applied thank goodness.

  • Tom C says:

    I’m Platinum (was offered Centurion, but turned it down) and I’ve used RyanAir more than any other airline this year. Why? Because I live 25 minutes from Stansted. Getting the 6:30am flight to Marrakech last week involved leaving at 5, getting there before 5:30, straight through FastTrack, grab a bacon roll in the lounge and then head to the gate. The same at LGW with BA would have meant leaving around 2am for a worst experience.

    I always pay for 1F so have more legroom than any seat in Club Europe, except maybe 1A, which is often unavailable to book anyway. I used to avoid RyanAir like the plague and go to Heathrow, but after realising I was wasting half a day, I gave in, tried them and found them nowhere near as bad as I thought.

    • Tilly says:

      I’m also around 25 mins from Stansted but always avoided Ryan Air, especially since they seem to mess around flights for people i know including cancelling one of my husband’s return legs which was a nightmare for him to try and rebook into another. Easy Jet are ok.

      If i had the offer i may give them a go but would end up paying for so many extras that it would probably cost the same as flying BA.

  • Czechoslovakia says:

    Re Ryanair, only ever had trouble with them. They cancelled 1st “leg” and refused to refund 2nd or even reschedule. Understaffed check-in, last minute schedule changes and i don’t have a good experience with punctuality with them either. Maybe I’ve been unlucky? But never had a problem with BMIbaby, easyJet, WiZZ, smartwings or SKYeurope over the years. And as for the recent crew holiday farce…. Afraid it would have to be 20,000 MR points on an £80 spend before I’d go on O’Learyjet again – seriously.

This article is closed to new posts. Discussion continues in the HfP Forums.