LAST CALL: bmi Diamond Club closes WEDNESDAY. Got any unclaimed miles?

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• Alex W says:

  27 Nov27 November 11:18

  Rob you could get a sales job with one of those PPI companies!

• M101 says:

  27 Nov27 November 13:26

  If you transferred your BMI points in October, check your balance again! I had additional points posted in November from purchases between 28th – 30th September. You may have more points left to transfer!

• Rob says:

  27 Nov27 November 13:45

  Slightly OT, but it seems I am not getting the sign up bonus for my recently LH application, in line with the rules. I have had the card before – twice – but it has been at least 2 years since I last cancelled it so I thought it might slip through.

  No bonus posted with first month spend though …..

  • James67 says:

    27 Nov27 November 14:27

    IME they have often, but not always, delayed posting bonuses until the second statement after reaching qualifying spend. I always presumed this was a precaution against people qualifying and cancelling but that would only delay the inevitable by a month if that were peoples intention. If you don’t get the bonus next month there would be no harm in expressing your displeasure. After all, you have been a good long term customer and they failed to recognise this with your DC offer. I have always had the feeling there are two levels of CS at MBNA, if you can get an issue elevated to the higher level they seem much more efficient and customer-focussed. With HFP you probably drive a lot of business their way so the way I see it, they owe you.

    • Alan says:

      27 Nov27 November 15:18

      Definitely – especially as they should make it more explicit at time of application if you’re not going to receive it.

• RICHARD says:

  28 Nov28 November 23:41

  Rob – Is there a phone number for them as I can’t seem to reset my password…

• Serena says:

  29 Nov29 November 11:35

  I kept on getting kicked out of the BMI Diamond Club website – didn’t like my first name (but did like “S” as a first name) and there aren’t easy ways to talk to them. Then in the vortex of “new password/don’t like my details”. I’d previously given up at this point.

  I did, however, call BA bronze club and they found 2,400 avios and transferred them over to me immediately. No idea that I had those! One happy HFP reader. Thanks Raffles.

• Serena says:

  29 Nov29 November 12:16

  Just an addendum to my post above. I’ve not used the BMI card or had any flights with them for more than about 10 years. I’ve not logged in or done anything to keep them live in that time. It is definitely worth calling BAEC with your Diamond Club number just in case.

• Serena says:

  5 Dec5 December 12:22

  Further to my posts above – having been told verbally over the phone that there would be 2.4k points transferred, I have subsequently received an email from BA saying that they are not able to transfer the points due to inactivity on the BMI account for 2 years.

  Very, very disappointing to be told one thing by BA on the phone and then hear this some time later. Anyone else with these experiences?

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