Maximise your Avios, air miles and hotel points

The future of loyalty credit cards is here and it’s not a pretty sight

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MBNA launched a new rewards credit card yesterday.  This is not a travel rewards card.  The reason I am writing about it is that it shows you what the future of free non-Amex reward credit cards will be like.

To put this card into context, you need to remember that MBNA has historically been the most generous player in the market when it comes to credit card sign-up bonus.  Back in 2013 it offered 35,000 American Airlines miles with the FREE UK AA cards.  As late as September 2015 it was offering 25,000 Etihad Guest miles with the FREE UK Etihad cards.

What is fascinating about this card is that it is possibly the first brand new free UK rewards card launched since interchange fees were cut to 0.3% last December.   It is a sign of what the card companies can now afford, and a sign of what you will see on existing cards once the current contracts expire.

Intu credit card

The new card is targetted as customers of intu shopping centres across the UK.

The first thing to notice is that it only comes as a Mastercard.  

Historically MBNA has offered double packs of Amex and Visa / Mastercard products with higher rewards on the Amex card.  This is now dead because third-party Amex cards (ie MBNA, Lloyds, Barclays ones) are subject to the same 0.3% fee cap as Visa and Mastercard.

American Express is believed to be in the process of cancelling its licensing agreements with MBNA etc since those contracts are now pointless.

The second point to note is that the rewards are unexciting.  

This is what you get back from Year 2:

a £10 intu Gift Card when you spend £3,000 on card purchases
an additional £10 intu Gift Card when you reach £5,000 on card purchases

The best possible return you can get is 0.4%.  However, in order to achieve 0.4%, you need to stop spending on the card as soon as you hit £5,000.  The more you spend above £5,000, the lower your overall return will be.

These rewards are doubled in Year 1 but that is just a way of making the sign-up deal sound more interesting.

The third thing to note is that the card has a lot of soft offers which cost MBNA nothing.

These include one year of Gourmet Society membership, 30% off main courses at Pizza Express and free buggy hire at Intu shopping centres.

On the positive side, it is worth noting that the interest rate – at 16.9% – is lower than the 22.9% which is now charged on most of the MBNA airline cards.

Conclusion

This package – a maximum return of 0.4% on your spending and, realistically for most cardholders, less – is the best that MBNA thinks it can afford in the new credit card world.

Coming from the company that brought you hugely aggressive sign-up bonuses in the past, it is a vision of where all rewards card, including airline ones, will end up when the current contracts come up for renewal.


Want to earn more points from credit cards? – December 2021 update

If you are looking to apply for a new credit or charge card, here are our November 2021 recommendations based on the current sign-up bonus

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the top current deals:

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and an Economy 2-4-1 voucher for spending ….. Read our full review

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers.

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending:

Barclaycard Select Cashback Credit Card

1% cashback and no annual fee Read our full review

Comments (158)

This article is closed to new posts. Discussion continues in the HfP Forums.

  • Genghis says:

    Change seems to be the only constant in this hobby and to adapt is to ‘survive’. When one door closes, another one opens. I’m full of cliches this morning!

    • Daz says:

      Improvise, adapt and overcome!……….As Clint Eastwood said al a US Marine (around about 1986). Butlins it is from now on!

  • Rts says:

    Time to maintain a Lloyd’s amex duo and hope it gets grandfathered…

    • Genghis says:

      That will be gone too. Rumours were that it will soon be closed to new customers.

      “American Express is believed to be in the process of cancelling its licensing agreements with MBNA etc [including Lloyds] since those contracts are now pointless.”

  • Lee says:

    Why do some companies still charge 5% surcharge on using an Amex?

  • Simon Schus says:

    O/T(ish).

    AMEX Platinum offer just came up for European Hiltons, details below. I’m living in the US at the moment, until beyond the end of this offer so won’t be making much use of the offer despite staying in a Hilton almost every week at the moment (at own expense, not an employer).

    Simon
    ___

    “HILTON
    Spend £250 or more, get £50 back
    Save to Card to get a £50 statement credit on a transaction of £250+ on all spend at checkout, when paying and staying at participating Hilton Hotels by 30/11/16. Valid once for the first 10K Cardmembers to save. Terms apply.
    Please read the Offer Terms” (which I’ve put below)

    “Only one £50 statement credit per UK card on £250+ spend when booking, paying and staying at participating European Hilton Hotels by 30/11/16. To book visit http://www.hilton.com. To view participating locations click here. Offer available on checkout spend only. Charges to room, included room rate, paid during offer period will be eligible towards statement credit amount. Limited to the first 10,000 Cardmembers to save this offer to their card. This promotion is intended for UK Cardmembers only. Payment is required in full on the American Express Card to which the offer is saved. Offer only applies to spend on this Card (not on any supplementary Cards). An awarded credit may be reversed if qualifying transaction is refunded or cancelled. Offer not valid on transactions made via Payment Wallet or Payment Aggregators including, but not limited to, PayPal. Credit should appear on your billing statement within 5 days from qualifying spend but may take up to 90 days from 30/11/16. For full Offer Terms and more details about statement credits click here. By saving the offer to your Card, you agree to the Offer Terms”

    • Dave Barron says:

      I too have this offer showing on my Amex Gold today. Plus for anyone with plenty money (not me!) there is also a £100 statement credit if you spend £550 at Mandarin Oriental

    • RTS says:

      I didn’t get Hilton… I got Mandarin Oriental (mainly europe hotels)

    • 1nfrequent says:

      Thanks for the tip! Exactly what I needed.

  • Neil Holland says:

    In the longer term, post Article 50 invocation and Brexit, might this interchange cap go away?

    A lot of large businesses handling high volumes of card payments are pocketing the lower commissions rather than passing their savings into consumers… Which was the objective of this.

    • tim says:

      I doubt scrapping the fee cap will be the priority in for a post brexit independent UK. The Brexit upside is that we might escape the Commission’s next anti free market rule

    • Bob says:

      They won’t have time to go through and scrap individual existing laws – if we’re lucky we won’t lose our right to flight delay compensation either.

      • Alan says:

        I see that being a much bigger potential loss (as well as the massive waste of money on lawyers and civil servants redrafting umpteen laws) – I’d imagine BA will lobby hard to see it disappear…

  • Daniel says:

    Ok..a little maths… 5k tax thro this costs £20 in card fees…£60 back in very useable vouchers and a Gourmet Card…maybe worth £30….

    Worth a click I reckon for a free card, but deffo a step down from my AA/VS cards though…

  • ee says:

    Has anyone has anything official through from MBNA re the Diamond Club card changes? Surely they can’t be relying on a third party (BA) to inform customers of a change in T&Cs? And changes required 30 days notice?

    • Mycity says:

      No but it’s on the Diamond Club website

      • ee says:

        Diamond Club website is operated by BA though, and our cards are a contract with MBNA. I don’t see how notice given by BA can affect a contract/T&Cs with MBNA.

        • Mycity says:

          True, but as someone on here said last week most likely we will all get a letter dated 1st September from MBNA.

          • Genghis says:

            Most likely. And from my accountancy exam days, isn’t the date taken from when the letter was posted?

          • Leif says:

            Just came through the letter box this morning 🙁

            “We understand that Diamond Club have written to you…” – no, they haven’t but now I have a letter from MBNA dated “September 2016” so this is it.

          • jonboy73 says:

            i got the letter to, shame, end of loads of points for me as I stuck 4k a month on that card…

    • Pid says:

      I received an email on 31 Aug but found it in my junk box last week.

  • GaryC says:

    Slightly off topic but I received a targeted offer on my BA Amex yesterday – 10k bonus avios if I put £10k through the card between 01/09 and 30/11.

    • Cheshire Pete says:

      Mine was 5000 for spending £5000. I recently downgraded to the Free Blue BA card.

    • Mycity says:

      I’ve seen it before on here but can’t remember the answer, so how many differant brands of MBNA cards allow you to have? I think Raffles has said five before but I may be wrong.

    • Stu_N says:

      I got the 10k Avios for £10k too. Ts and Cs seem quite simple:
      “1. Bonus Avios. For the British Airways American Express Premium Plus Card, 10,000 bonus Avios will be awarded to your Account once you have spent and been charged a minimum of £10,000 on goods and services awarded to your Account within the campaign period from 1 September and 30 November 2016.
      Please note, bonus Avios will be credited to the Cardmembers Account after the campaign period ending 30 November 2016. In rare circumstances it may take up to 6 weeks from the campaign end date for the bonus Avios to be applied.”

      • Alex W says:

        +1 i got offered 10k Avios for £10k spend in less than 3 months. Maybe coincidence but I recently rang Amex to discuss possibly downgrading the BAPP. Thought long and hard but that is just too much to spend in such a short time. I can’t be bothered with the faff of buying refundable flight etc.

    • Cuchlainn says:

      GaryC – Also received 10K BAPP Amex bonus offer for £10k spend BUT I cancelled both cards last week !!!

      PS I have zeroed my closing balance ( referred my wife and already received the 9k referral Avios ) and received a £65 prorata refund but my account is closed !! How do I access this refund ?

      • Genghis says:

        Call them up and ask to transfer to other Amex account, refund to account from which DD is paid or cheque

        • Cuchlainn says:

          Gengis,
          Thanks – tried that but Amex said it referred to my cancelled account !!! and could not be transferred to my wife’s new BAPP A!ex Acc as it was in a different name (Mrs) ??
          Something to do with cakes and eating them…… Why did they send it to my cancelled Acc when “you cannot reinstate this Acc” !!!

    • Jamie P says:

      Same here. If I purchase a fully flexible flight on BA (to hit the target ) and cancel it once the bonus Avios points post, is there a cancellation fee?

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