My review of the refurbished Virgin East Coast First Class Lounge at London Kings Cross station

This is my review of the newly refurbished Virgin East Coast trains First Class Lounge at London Kings Cross

Until this month I had never been to a lounge at a train station – and now I’ve been to three.  The concept did sound a bit funny to me, to be honest.  Why would I want to get to the station way before my scheduled train?  I tend to just get to the station in time to grab a coffee.

However once you’ve been to a lounge, you can easily get used to it.  Especially when it’s as quiet as the newly refurbished Virgin East Coast Lounge at Kings Cross.  Here is my review.

First, I should say that Virgin East Coast has removed the old GNER / East Coast Trains policy of charging First Advance ticket holders £5 to use the lounge.  Entrance to the lounge is now free for everyone with a First Class ticket, although First Advance tickets must be worth more than £10.

The entrance to the Virgin East Coast lounge is right next to Little Waitrose.  You need to take a lift upstairs and you then find yourself immediately outside the lounge.

The lounge was surprisingly spacious and had lots of sitting and working areas.  Some of the seats were integrated in the wall as you can see in this picture at the far back.

There are two serving stations with coffee machines, a large variety of tea, a fridge with water and coke, orange juice and biscuits. In the mornings you can also get a pain au chocolat – which I didn’t dare to eat as I’m not a big fan of pastries wrapped in plastic.

The lounge also has free newspapers (The Times) and fruit.

This is the sitting area at the far back to the left

…. and this is an interesting looking sitting thing which is in the middle of the room:

At the far back on the right is another sitting area including a bar table:

Many of the tables in the Virgin lounge have wireless phone chargers:

If you need to print something, you can connect your device with the printer using wifi – unfortunately the wifi was down when I was in the lounge …..

Conclusion

Compared to the Virgin West Coast lounge at Euston station which I visited a few days later, the lounge at Kings Cross was impressive.  I will not write about that as Rob did a full West Coast lounge review here.

You can feel that the East Coast lounge is new and the sitting areas have been well designed.  Unlike Euston, which feels very cramped, you can actually sit back and relax in the Kings Cross lounge.

It would have been great had there been a bit more food than just bananas and biscuits and the fact that the WiFi was down was a bit annoying, but that should have been a temporary issue.

I loved that the lounge was located very close to the platforms and the coffee was good. If you don’t like rushing around and would rather spend some time relaxing at the station before getting on your train, the Virgin East Coast First Class lounge at Kings Cross is a good place to do so.

I also visited the Virgin West Coast lounge at Manchester Piccadilly last week.   I didn’t expect it to be worth writing about, but it is.  That piece is coming soon.

How to get FREE airport lounge access via UK credit cards (December 2021)

As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here. 

You also get access to Plaza Premium, Delta and Eurostar lounges.  Our American Express Platinum review is here. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with two free visits to any Priority Pass lounge – see the list here. 

Additional lounge visits are charged at £20.  You get two more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

HSBC Premier World Elite Mastercard gets you get a free LoungeKey card, allowing you access to the LoungeKey network.  Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.