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Exclusive: first review of the new Emirates lounge at London Heathrow Terminal 3

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This is our review of the Emirates lounge in London Heathrow Terminal 3.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

Head for Points was specially chosen as the first media outlet to review the refurbished Emirates lounge at Heathrow Terminal 3 on Saturday *.

* This is a complete lie.  We were passing through on holiday 🙂

The last time I reviewed the Emirates Heathrow Terminal 3 lounge, I described it as “looking like a 1980’s Holiday Inn”.  Has it improved?

As the lounge is still in the same place, my original criticism – that it is quite a walk from the shopping area and therefore not an easy place to leave and return to – is still valid.

Of course, my original key selling point – that you can board directly from the lounge and onto the top deck of an Emirates A380, with meeting any of those pesky economy passengers – is also still valid.

Everything is still in the same place, except for the model A380 which has moved from Gate 7 into the reception area downstairs.

Here is the new dining area:

Emirates 1

The style is more Arabian than before:

Emirates 2

The food is unchanged:

Molly Burgess

…. and even the circular food holders are unchanged:

Emirates 4

Champagne is Veuve:

Emirates 5

…. but more interesting is the wine selection.  When did you last see a bottle of white wine which sells at £60 per bottle in the shops freely available in a lounge?

Some key things have not changed:

There is still no dedicated First Class area

There is still no dedicated children or family area

There is still more than enough seating for everyone

The food offering is still substantially bigger and better than any British Airways Galleries Club or Galleries First lounge.  You won’t go hungry here.  It isn’t run to the same ‘restaurant quality’ level as the Qatar Airways Premium Lounge in Heathrow Terminal 4, but it remains well above average.

In conclusion …. this is very much ‘evolution and not revolution’ – but it was a very necessary ‘evolution’ given the previous condition.


How to earn Emirates Skywards miles from UK credit cards

How to earn Emirates Skywards miles from UK credit cards (December 2021)

Emirates Skywards does not have a UK credit card.  However, you can earn Emirates Skywards miles by converting Membership Rewards points earned from selected UK American Express cardsThese are:

Membership Rewards points convert at 1:1 into Emirates Skywards miles which is an attractive rate.  The cards above all earn 1 Membership Rewards point per £1 spent on your card, which converts to 1 Emirates Skywards mile. The Gold card earns double points (2 per £1) on all flights you charge to it.

Comments (19)

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  • @mkcol says:

    Love the first line of this 😀 Thanks for cheering up a dreary nightshift.

  • Danksy says:

    Typo correction…. Board from the lounge without meeting ….

    Sadly I’m not sure I’ll be passing through!

  • Andrew says:

    Will an Emirates silver card get me in? It seems to read as if lounge access is only in DXB.

    • Max says:

      Nope, not unless you’re travelling business. Silver lounge access is only at DXB.

  • Neil says:

    Thanks for the tip about the app ‘Vivino’. Many times come across a nice wine in restaurants and wonder if available to buy online or elsewhere.

    • AndyGWP says:

      Agree – thanks for the heads up on this Raffles – saw the pic on Instagram the other day and wondered what app it was – thanks for clarifying, should come in handy 🙂

  • LondonFoodie says:

    OT but relevant – Vivino is a fantastic app!! You can check the price and rating of most wines and it also has this amazing feature whereby you take a photo of the wine menu and it puts the score next to each wine on the page!

  • Global Gastronome says:

    Even before the refurb the lounge beat any of BA’s offerings. Love ’em or hate ’em Emirates know how to give an experience to their premium customers.

  • colm says:

    I’ve learned to be careful with Vivino. It is not always brilliant at identifying the exact wine, and because the data is crowd-sourced, it can be of dubious accuracy. For example, it doesn’t seem to make any distinction between restaurant prices and shop prices – depends on what is entered by the users.

    In your example, it looks like it has got the right label, but the identification is suspect. I think it should be this : http://www.bbr.com/products-6412-2009-puligny-montrachet-ch-de-puligny-montrachet; £35 in BBR, while I think it was entered as this: http://www.bbr.com/products-6413-2009-puligny-montrachet-la-garenne-1er-cru-ch-de-puligny-montrachet

  • darrenf says:

    Are Qantas passengers allowed to use this lounge?

This article is closed to new posts. Discussion continues in the HfP Forums.