Supercard from Travelex is now available – the end of FX credit card charges?

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• uk1 says:

  13 May13 May 10:58

  A nob question i know …. but how do they make any money from the transaction?

• Alan says:

  13 May13 May 11:14

  Eventually managed to get past the first registration page of the app (email address). No issues with address, postcode lookup worked fine -however now on final page it just keeps showing ‘registering’ and then times out saying check internet connection (despite this being OK) – grr! Anyone managed to register in the last hour or so?

  • flood says:

    13 May13 May 12:37

    Alan, how did you manage to get past the email address stage? Did you exit the application and then jump back in, or just continue trying to hit “Next” until it succeeded? Been trying intermittently for the last hour or so with no luck…

    • Alan says:

      13 May13 May 12:45

      I just kept hitting next, eventually it let me through however it now won’t let me finish registering 🙁

• mikeact says:

  13 May13 May 11:15

  I guess, thanks to MSE in no part, that they have been totally swamped ! I had no problems whatsoever, just need the card now prior to setting off for six weeks with the caravan around Spain and Portugal!

  • Worzel says:

    13 May13 May 12:09

    mikeact,

    On MSE:

    ‘Because it’s a pilot scheme, Travelex wants people who plan to go away in the next few months so it can check it works for foreign transactions in as many destinations as possible. If you’re not planning an overseas break this summer, it’s best to wait until the full launch to get the card’.

    Worth bearing in mind.

    • Worzel says:

      13 May13 May 12:13

      To add- I appreciate you may be off pretty soon.

• Anders says:

  13 May13 May 11:17

  I downloaded the app as soon as I got the email from Travelex. However, haven’t been able to get past the last step of the registration process – it keeps timing out. I’m presuming their servers must be swamped by all the people trying to register.

• ScotlishZander says:

  13 May13 May 11:34

  I keep getting error, I presume too many people have gone for it 🙁

  I tried both address and either work!

• Gordon says:

  13 May13 May 12:01

  What was the point of getting people to register their interest in advance. Would it not have been better to open applications to them first rather than the free for all today crashing their systems!

  • Alan says:

    13 May13 May 12:03

    Absolutely, Gordon! Could have easily only let through pre-reg email addresses. Managed to get to the last page but keeps alternating between time out/doing nothing/saying an issue with my address!

• Jon says:

  13 May13 May 12:10

  Hmm. I signed up last night – it kept saying there has been an error, and I kept on trying. Eventually I left it loading after clicking on submit, and I woke this morning to see a congratulations, your card is in the post screen. But no confirmation email. Don’t know if it has worked!

  In case other people don’t know REVOLUT provides a similar service which can tide you over until super card works properly. It is free up to £500 exchanged then charges 1% after this. Happy to refer if wanted.

• Sam Wardill says:

  13 May13 May 12:27

  Been trying all morning with no luck 🙁

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