British Airways offering home luggage delivery from London City from £15

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• Nick Burch says:

  31 Mar31 March 02:44

  Anyone know how it works with customs? Admitedly there aren’t that many services on BA into LCY where customs can be that much of an issue, but there’s at least some…

  • David says:

    31 Mar31 March 04:13

    Actually most BA services into LCY do have the pontential to have customs issues, people could have originated outside the European Common Customs Area and connected onto the BA flight to LCY. Accordingly it will be LCY when they go through customs – if ending their journey.

    Plus of course JFK, GVA and ZRH directly.

    In practice, these services usually seem to work much like delayed luggage being delivered (in those countries that don’t make you go back to the airport). Customs will know it is a comerical operator removing it. It might be subject to greater scrutiny, but will invariably go though without much hassle.

• Save East Coast Rewards says:

  31 Mar31 March 02:53

  I like the idea. The odd time my baggage hasn’t turned up at Heathrow I joke at the counter that at least I don’t have to carry the bag through London. LCY is close enough for me that I don’t mind hopping in a black cab but I guess it’s nice if I do need to go into the office first.

  • Chris Walsh (AirPortr) says:

    2 Apr2 April 10:49

    Thanks SECR , that is precisely one of the reasons we set it up.

• RIccati says:

  31 Mar31 March 03:15

  I have to say, so this third party must have access to confirmed BAEC numbers.

  To access the account one needs a password and username. Given the recent situation about unauthorised access to BAEC, one can wonder how does a hacker know a confirmed BAEC number to attempt a login?

  Oh, wait. BA gives the database, maybe a name and your home address to a third party, like Tesco or a small luggage delivery business (at least the number).

  • David says:

    31 Mar31 March 04:02

    Riccati – are you sure they check the numbers are ‘confirmed’ BAEC numbers? 😉

    I don’t think there is any reason to suspect they have a means to confirm accounts are open.

    And there is no way what so ever BA will be providing the numbers database, with or without names and addresses, to a third party. Zero chance. Quite apart from the privacy issue, it is commerically far too valuable.

    The most they might have is validation web service. However if they did (and I’m not sure that they do – a lot suggests they don’t) I would expect it to have far higher security than the login form on BA.com (requiring more pieces of data before validating)

  • Edafe Onerhime says:

    31 Mar31 March 08:17

    BA and several other companies have data exchange agreements in place with third parties. Usually these also cover securing the information in-flight and at destination. A data sharing agreement doesn’t inherently make BA less secure, nor do they need to provide their entire database. They could have a secure interface that verifies numbers passed through to it.

• Andrew says:

  31 Mar31 March 08:10

  How about the reverse, taking bags to the airport?

  This sort of luggage delivery service is ubiquitous in Japan.

  • Rob says:

    31 Mar31 March 10:15

    If you look on their website they appear to offer it in reverse as well.

• Fenny says:

  31 Mar31 March 11:42

  Well, I suppose I could have it delivered to a mate’s house and pick it up some other time.

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