£20 off your first £100 lastminute.com hotel booking via their app

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• Jamjaw says:

  18 Nov18 November 06:56

  If I use this to book a holiday inn, will it count towards the big win?

  • matt says:

    18 Nov18 November 07:22

    I think there is a minimum spend condition with this code as it wouldn’t work on a £50 room for me.

    • Rob says:

      18 Nov18 November 08:41

      Minimum spend seems to be £100. This was not on the email that I received about this promo but that does seem to be the trigger. I have updated the article, thanks Matt.

      • Matt says:

        18 Nov18 November 08:44

        Not a problem. Still a good deal, but slightly less attractive.

  • matt says:

    18 Nov18 November 07:23

    Highly unlikely

  • Rob says:

    18 Nov18 November 08:33

    No, very unlikely

• nick says:

  18 Nov18 November 08:57

  If you are booking a top secret hotel with a stated percentage discount, it is always worth checking that the discount is actually accurate. I booked a top secret room with an advertised 21% discount against the standard price. The problem was, lastminute.com only offered the room on a cancellable basis normally: the 21% discount against the cancellable price was really because the room was non cancellable rather than secret (I could have booked it with the hotel directly for the same price on a non cancellable basis). Anyway, I challenged it and ended up having the stay for free – a saving of about £400.

  • David says:

    18 Nov18 November 09:23

    Interesting. How’d you manage to persuade them to comp the room?

    • Nick says:

      18 Nov18 November 13:31

      I raised a complaint. Lastminute rejected it. I escalated it. It got to the point where their most senior person in customer relations said that they would happily offer a room for example with no breakfast at a 20% discount to a room with breakfast, and say that’s a legitimate use of the term “20% off” for booking top secret. I then called Amex and raised a When I got back I from New York there was a letter waiting for me from Amex saying that the merchant had accepted the error and refunded the booking in full. Which is amazing really, as I had only asked for the actual discount to be applied (about a £60 refund) when I was speaking to lastminute. I was also going to follow up with the ASA, but ran out of steam a bit.

      The range of arguments and excuses that Lastminute came up with was really quite hilarious – they even tried to blame the hotel itself for the false advertising. I wouldn’t touch them again with a barge pole, but if people are booking top secret hotels it really is worth checking that you are actually getting the stated discount against a comparable room (i.e. non-cancellable).

• steve says:

  18 Nov18 November 09:10

  Cant find the app on my ipad’s directory – nor on their web site.

  • Anon says:

    18 Nov18 November 12:09

    It’s an iPhone app I think so make sure you’re not looking for iPad only apps.

• Brian says:

  18 Nov18 November 09:49

  The same thing happened for me when booking a Qatar flight with my Austrian credit card – it tracked with the Euro amount in pounds. Unfortunately, it then got changed to the ‘real’ amount… 🙁

• Ed E says:

  23 Nov23 November 21:59

  And the terms seem to not be 100% accurate. I have just used it for a booking for July 2015 (bloody weddings…) and it has gone through fine. I have lost all my Accor status so happy to take a discount on this stay.

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