More problems with points theft at Tesco and elsewhere

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• idrive says:

  10 Feb10 February 23:51

  Double points have almost disappeared for me. I only got 1 double points coupon in the last 2-3 months. Fewer bonus points on a couple of items, all the rest money off my usual shopping items.

• toddy0011 says:

  12 Feb12 February 07:50

  Literally just logged in to transfer some to Virgin and about £500 have been redeemed in Kidderminster yesterday….not happy!

• chris says:

  12 Feb12 February 11:22

  for anyone interested XXLMKY 1000 points on £60+ of wine

• Chris says:

  14 Feb14 February 10:30

  I see there is a piece in the BBC News website this morning about tesco accounts having been breached and online login codes and usernames allegedly being posted on a text messaging site. Apparently vouchers have also been stolen.

  • World Traveller says:

    14 Feb14 February 13:29

    Here’s what Sky News had to say:

    Supermarket chain Tesco has suspended more than 2,000 online accounts after cyber thieves targeted log-in credentials and Clubcard points.

    The deactivation comes after thousands of usernames and passwords – taken from non-Tesco websites – appeared on a text-sharing portal.

    It is believed that cyber thieves then used that data to crack accounts at Tesco.com, relying on the habit of some people using the same usernames and passwords for various websites.

    A Tesco spokesperson told Sky News: “We take the security of our customers’ data extremely seriously and are urgently investigating these claims.

    “We are contacting all customers who may have been affected and are committed to ensuring that none of them miss out as a result of this.”

    The speculative attack on Tesco was also used to steal Clubcard points from some customers – believed to number fewer than 10.

    The company, Britain’s biggest supermarket group, said it would reimburse those hit in the breach.

    The spokesperson added: “We will issue replacement vouchers to the very small number who are affected.”

    In early 2013 a number of Clubcard holders had their vouchers stolen by cyber criminals after Tesco spotted “irregular activity”.

    Log-in credentials of customers were allegedly harvested by hackers using phishing emails.

• George says:

  14 Feb14 February 14:01

  Hot off the press
  Tesco suspends 2,000 customer accounts after hacking attack

  http://www.ft.com/cms/s/0/5e1546f2-9556-11e3-8371-00144feab7de.html

• colibob says:

  14 Feb14 February 14:57

  I’ve noticed have started asking for X, X & X digit from clubcard again – that stopped a month or so back.

• Idrive says:

  14 Feb14 February 16:50

  Yes i can not even get into my own account! Ahaha

• Idrive says:

  18 Feb18 February 12:59

  As of today, a change on the way AW shows my Tesco Balance occurred. I can now only see current points, not vouchers anymore. Till yesterday, The main line was showing n/a and the details of both points and balances below.
  is this a major change on AW for all? i don’t recall having the app updated yesterday.

  • Simon says:

    22 Feb22 February 12:07

    That has happened for me also, I assume it’s because Tesco are rolling out the change where you cannot access your clubcard account without entering 3 digits from your clubcard so Award Wallet can no longer track the vouchers.

    There is a page on the groceries site, (click My Account then Your Clubcard details) which has your current number of clubcard points which is how Award Wallet is tracking your balance now.

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